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Building High Performance Teams

Having a sound understanding and feel for the individuals who make up a team and the team as a whole, is imperative for every team leader.

It can be daunting trying to get a group of people all working productively together, and for the same objective!

This course is filled with a host of activities, case studies and assessments that let you see more deeply and accurately into how you are currently dealing with your team, and how you can boost team engagement and productivity. This course is designed to give you a hand in becoming better in your role and managing and motivating your people, your team, more confidently.

We know how hard it can be! So come and join us for this eye-opening two-day course and take away a more acute knowledge and grasp of how YOU can be the one to help your team REACH THE TOP - and stay there!


This course is designed to help managers and team leaders develop the knowledge and skills to create and maintain a high performance team and raise team motivation and performance levels to achieve business goals.

We will utilize the Belbin Team Roles model and self-perception inventory to raise self-awareness of participant's preferred team role within a team as well as the other behavioral characteristics that need to be present to achieve a high performing team.

Participants will also learn techniques that will engage and inspire their teams to achieve a higher level of team performance and synergy.


Module 1: Ideal Teams and the Team Life Cycle

  • What constitutes and ideal team?
  • How teams progress over time
  • How quickly can teams go from one stage to another towards the ideal team?
  • What are the ideal leadership styles for an ideal team?
Module 2: Team Roles
  • What roles can each team member take and how does this affect the rest of the team?
  • What are the positive and negative qualities of these roles?
  • What are the examples of these roles?
  • What combinations of roles do you need to have in an ideal team?
  • Which types of people are ideal for which types of roles?
Module 3: Characteristics of High Performance Teams
  • Defining a team
  • Stages of group development
  • Tuckman Team Stages
  • What stage is your team at?
Module 4: Achieving High Performing Team Dynamics
  • Introduction to Belbin Team Roles
  • Completion of Belbin Assessment
  • Characteristics and functions of each Team Role
  • Review of own preferred Team Roles
Module 5: Building Motivation
  • Motivating team members
  • Giving feedback
  • Team role dynamics and motivation levels within own team
Module 6: Creating a High Team Performance Management Culture
  • Nine steps to leading high performing teams
  • Is it the same as simply leading a team?
  • What distinguishes high performance in you and them?
  • Improving own team performance management
Module 7: Creating a Compelling Vision
  • Steps to creating a compelling vision
  • Tips on conveying your vision
  • Practicing conveying your vision
  • Is everyone convinced?
Module 8: Adapting your Leadership Style
  • Review of leadership styles and when to use them
  • Adapting to each person and situation
  • Case studies on situational leadership
  • The role of Emotional Intelligence in team leadership
Module 9: Network Effect
  • How to visualize a team's communication channels
  • How to identify isolated, overloaded, under-loaded, critical and other types of members?
  • What does this mean for a team?
  • What action can be taken to remedy this?
Module 10: Team Coaching
  • How to systematically manage teams based on their maturity
  • How to encourage teams to solve problems collectively
  • How to increase a team's efficiency using peer-to-peer and management coaching
  • What techniques lead to increase bonding, trust and professionalism in teams
Module 11: Team Behaviors to Build Trust
  • Vulnerability based trust vs. predictive trust
  • Engaging in healthy, productive conflict
  • Conflict happens - get used to it!
  • Developing conflict ground rules
Module 12: Changing Team Environments
  • Accepting how the team environment is changing
  • Most situations are in a state of flux - how to deal with it
  • Making your team work on an on-going basis - aligning individual goals
  • "What's in it for me?" - it may not be enough just to be part of a team!
  • How to answer your team members
Module 13: Increasing Cooperation and Support
  • Capitalizing on personal and role diversity
  • Tolerating interpersonal discomfort
  • Focusing on team results
  • Taking personal responsibility for collective results

By the end of this course, you will learn how to:
  • Identify strategies to manage the different behavioral roles people take within a team
  • Understand the ways to improve team dynamics
  • Establish personal strategies and actions for performance
  • Know how to build and maintain a high performing team
  • Communicate your own team vision in an engaging way
  • Encourage team member "buy in"
  • Establish motivational drivers
  • Adapt to the changing team environment
  • Grow your own skills alongside your team
  • Audience involvement with sharing/discussion of viewpoints
  • Facilitator and instructor-led discussion
  • Content is 20% theory, 80% experiential-based
  • Case studies and Assignments - individual and group basis
  • Video Clips - TED Talks and others
  • Observation/demonstration/practice
  • Individual reflection and contemplation
  • Interacting and working within a pair or group
  • Giving of feedback
  • Practical/tactile activities
  • Use of positive affirmations. Action Planning
  • Self-assessments - personality and soft skills based

Supervisors, Managers, Team and Project Leaders




  • Work book with related materials
  • Suggested reading material for continuous learning
  • Certificate of Attendance

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