Presented by Dr. Stephen C.
9th October, 2007
A fun and imaginative
seminars on boosting staff morale &
The man who brought you
FISH! A Remarkable Way to Boost Morale and
Improve Results, and the FISH! Philosophy
now brings you Top Performer: A Bold
Approach to Sales and Service. While FISH!
focused on employee morale, quality of work
life, productivity and motivation, Top
Performer addresses customer service,
customer retention and sales. The FISH!
Philosophy provides an important cultural
base while Top Performer supplies the
action. It also explores the most powerful
resource available to any manager, anywhere
in the world; natural energy. Top Performer
provides the answer to a question asked by
many individuals and organizations who have
experienced the transforming power of the
FISH! Philosophy, “What can we do to
solidify and build on our gains with FISH?”
It has been well
documented by the Gallop Organization that
making an emotional connection with the
customer is more important to customer
retention than good customer service and Top
Performer is your guide to engaging
customers and colleagues in a way that
creates an authentic emotional bond.
Drawing on the tradition
of court jesters, buskers and street
performers, all of whom would starve if they
didn’t understand the laws of energy, Top
Performer presents an elegant set of guiding
principles that any manager should find
useful. Steve Lundin, writer of the FISH!
Series of books, has teamed up with a PSP
(professional street performer Carr
Hagerman) to write this book and develop
this program. If you found FISH a helpful
metaphor for improving the quality of life
at work and thus positively impacting
recruitment, retention, morale and
productivity; you will find that Top
Performer seamlessly connects with the FISH!
Philosophy while introducing a unique and
useful set of ideas.
This enjoyable, highly
engaging and interactive Full-day seminar
will be light on theory and heavy on
practical ideas and useful insights that can
immediately lead to action. Join us for the
Thai Premier of Top Performing FISH, a
seminar that integrates the very best from
two great concepts.
To provide a
follow-up for FISH! That allows an
individual or an organization to sustain
To learn the power of
To learn the unique
change strategies needed when natural
energy is the goal.
To learn and
understand the language of energy.
To be able to apply
the language of energy to improve
customer service, leadership, quality of
work life and performance
To become a Top
For more information on
TOP PERFORMER & CATS, or to bring the
Power of Natural Energy to your firm,
please contact us.
AIM Client Services 0-22700-984-5
Outside Thailand + 00-66-2-2700-984-5
Complete Registration form and fax to
Outside Thailand +66-22700-986
Email & Web Site: