Maximize your memory power
Bring the mind of einstein...
Innovative markting
Keys to a better life
Go for no!
Customer service from heart
Extreme leadership
Advanced body language
 
   
Toyota Talent walks you
Define the companies
Bad Economy
Know Your Reputation
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THE TOYOTA WAY
Driving Continuous Improvement and Innovation The Toyota Way
A Full day Seminar by David P. Meier

Driving Continuous Improvement and Innovation The Toyota Way
4P Model for Excellence--Philosophy, People, Problem-Solving, and Process

The ideas and information presented will apply to any type of business including service providers- hospitals, banking, financial institutions, product design and development, construction and others. It is a great misunderstanding that LEAN is strictly for manufacturing. The information covered in this seminar will apply to any business that has customers, seeks to deliver quality products or services, and wants to learn how to shorten the timeline between customer orders and delivery of products or services.

In this seminar you will have the opportunity to learn from an international authority on the Toyota Way (Lean Manufacturing). David Meier has spent 21 years learning from Toyota, and helping other companies to implement the methods that lead to great success. In this seminar David Meier will share with you what he has learned about how to understand the purpose and power of implementing The Toyota Way.

Thousands of companies around the world are working to implement LEAN methods, and many are struggling to sustain the benefits. David will show you how to avoid common traps and deal with the challenges of implementing a LEAN system. He will teach you a simple, but powerful way of thinking and understanding the business purpose, how to focus on the greatest needs, and completely understand obstacles. When you master this way of thinking you will be able to engage people in a continuous process of applying lean tools and processes to solve any challenge you face in business. This is the primary method used by Toyota in all business areas including product development and design, manufacturing, marketing, and business expansion.

About Speaker
David Meier is an internationally recognized authority on Lean Manufacturing and The Toyota Production System (TPS).  David is the Co-Author (with Jeffrey Liker) of the bestselling books, The Toyota Way Fieldbook, (Mc Graw-Hill, 2005), and Toyota Talent, (McGraw-Hill, 2007). In these hands-on books David and Jeff detail the language, concepts, and tools that managers need to bring Toyota’s success-proven practices to life in any organization.

David had the opportunity to learn the Toyota Production System as one of the first group leaders hired at Toyota’s Georgetown, Kentucky facility in the plastics molding department. He was trained and mentored in Japan and Kentucky over a ten-year period by TPS experts including full-time coaching by several Japanese coordinators. In 2001, David founded Lean Associates, Inc., a consulting firm dedicated to supporting companies that are pursuing implementation of the Toyota Production System.

David has been a trainer and speaker for over eleven years and he has presented training workshops in North and South America, Russia, Europe, and throughout Asia.

He has delivered workshops on Standardized Work, Job Instruction, Problem Solving, Value Stream Mapping, Developing Lean Systems, and Creating a Lean Culture for many groups including: the Society of Manufacturing Engineers, the University of Michigan, the Montreal Board of Trade, Made In China, Inc., the Window and door Manufacturers Association, CQIN, The Shingo Prize Conference, and Lean Institute Summits in Brazil and China.

David has supported many companies in a variety of industries including healthcare, automotive, aerospace, wood and plastic products, chemical processing, metal machining, fabricating, welding, and assembly operations, and leads lean activities in both manufacturing and non-manufacturing work areas. He specializes in creating TPS experts within organizations so that they become capable of achieving great success.

TOYOTA WAY consists of the full day LIVE Seminar recording on 3 DVD’s, including handout.

 

THE TOYOTA TALENT
Developing Your People THE TOYOTA WAY
A Full day Seminar by David P. Meier

David will show you how to deal with the challenges of implementing a lean system and how to create a process of continuous improvement that will return benefits for many years. He will outline the need for an effective method of developing people and the importance of talented people in growing and strengthening your business.

Toyota Talent provides you with the inside knowledge you need to

  • Identify your development needs and create a training plan
  • Understand the various types of work and how to break complicated jobs into teachable skills
  • Set behavioral expectations by properly preparing your workplace
  • Recognize and develop potential trainers within your workforce
  • Effectively educate no manufacturing employees and members of the staff
  • Develop internal Lean Manufacturing experts

Guiding you with expert tips and training aids, as well as real-world examples drawn from the authors' two decades of research and field work, Liker and Meier show you how to get the most out of people who live and breathe your company's philosophy-and who work together toward a common goal.

Toyota Talent shows to what extend and in what level of detail Toyota is interested in analyzing work to sustain standards and look for waste to eliminate. It also gives a good idea of how to build a training program to start building on people rather than continuously building on sand. Finally, it gives detailed guidance on how to conduct on-the-job training, and how to train the supervisors to do so.

Experience of working with Toyota engineers and operators is that they simply "know more" about the job at hand. This obvious but crucial factor is a definite (and hard to reproduce) competitive edge which underlies every aspect of Toyota's success with lean, and why so few companies succeed in reproduce

About Speaker
David Meier is an internationally recognized authority on Lean Manufacturing and The Toyota Production System (TPS).  David is the Co-Author (with Jeffrey Liker) of the bestselling books, The Toyota Way Fieldbook, (Mc Graw-Hill, 2005), and Toyota Talent, (McGraw-Hill, 2007). In these hands-on books David and Jeff detail the language, concepts, and tools that managers need to bring Toyota’s success-proven practices to life in any organization.

David had the opportunity to learn the Toyota Production System as one of the first group leaders hired at Toyota’s Georgetown, Kentucky facility in the plastics molding department. He was trained and mentored in Japan and Kentucky over a ten-year period by TPS experts including full-time coaching by several Japanese coordinators. In 2001, David founded Lean Associates, Inc., a consulting firm dedicated to supporting companies that are pursuing implementation of the Toyota Production System.

David has been a trainer and speaker for over eleven years and he has presented training workshops in North and South America, Russia, Europe, and throughout Asia.

He has delivered workshops on Standardized Work, Job Instruction, Problem Solving, Value Stream Mapping, Developing Lean Systems, and Creating a Lean Culture for many groups including: the Society of Manufacturing Engineers, the University of Michigan, the Montreal Board of Trade, Made In China, Inc., the Window and door Manufacturers Association, CQIN, The Shingo Prize Conference, and Lean Institute Summits in Brazil and China.

David has supported many companies in a variety of industries including healthcare, automotive, aerospace, wood and plastic products, chemical processing, metal machining, fabricating, welding, and assembly operations, and leads lean activities in both manufacturing and non-manufacturing work areas. He specializes in creating TPS experts within organizations so that they become capable of achieving great success.

TOYOTA TALENT consists of the full day LIVE Seminar recording on 3 DVD’s, including handout.

 

THE WAL-MART WAY
Strategies & Tactics of the World’s Largest Company
A Master Class Presented by Michael Bergdahl
Author, International Speaker & Wal-Mart Authority

“The Wal-Mart Way” also known as “Picking Wal-Mart’s P.O.C.K.E.T.S.” - Based on his first book, What I learned from Sam Walton, Michael Bergdahl will discuss “The Wal-Mart Way” through a discussion of the 7 key strategies of Wal-Mart. Bergdahl will follow the acronym, “POCKETS” which stands for Price, Operations, Culture, Key Item Promotion, Expenses, Talent and Service. He will explain the key to each of Wal-Mart’s Strategies and it’s Best Practices that have made it the World’s Largest Company. He will discuss Strategies that audience members can take from “The Wal-Mart Way” to make their businesses even more successful.

Michael Bergdahl's first hand experiences at Wal-Mart’s Headquarters in Bentonville, Arkansas, along with his personal stories of working with and around Wal-Mart company founder, Sam Walton, provides insights into the company’s operations that only a former insider can provide. His discussion of Wal-Mart’s methods of operation is enhanced by his background working on the supplier side at Frito-Lay, and as a business turnaround expert.

His Book: “How fast do you read? Depending on your answer, by the time you finish this book, Wal-Mart will have opened one, two, three or more stores.” That’s just one of the nuggets contained in What I Learned From Sam Walton, written by former Wal-Mart executive Michael Bergdahl. But Bergdahl isn’t interested in merely wowing readers with facts about Wal-Mart’s juggernaut success. He wants to offer potential Wal-Mart competitors concrete advice about how to compete with the retail giant. He’s devised a strategy for “picking Wal-Mart’s pockets,” which, conveniently, spells the word POCKETS. Readers come to understand Wal-Mart strategies on price, operations, culture, key item promotion, expenses, talent, and service. It’s a great read for anyone interested in how Wal-Mart has reshaped the business landscape around the world." From BizEd Magazine

About Speaker
Michael Bergdahl Background: Michael Bergdahl is a professional international business speaker, author and turnaround specialist. Bergdahl worked in Bentonville, Arkansas for Wal-Mart, as the Director of “People” for the headquarters office, where he worked directly with Wal-Mart’s founder Sam Walton. It was Sam Walton who gave Bergdahl the nickname, “Bird Dawg!” Previous to Wal-Mart he worked in the FMCG Industry for PepsiCo’s Frito-Lay Division in the sales organization and headquarters HR staff assignments. Bergdahl has 26 years of Human Resources experience. He’s an experienced turnaround specialist who has participated in two successful business turnarounds. (American Eagle Outfitters, VPHR & Waste Management RVP HR). Bergdahl is a graduate of Penn State University with a degree in Behavioral Sciences. He earned a Senior Professional in Human Resources (SPHR) certification from the Society for Human Resources Management.

Wal-Mart Competition Authority: Michael Bergdahl is considered an authority on Wal-Mart Competition. He has appeared on CNN, CNBC, CNN FN, MSNBC, CNN International, Univision, CBS National Radio and Bloomberg TV. He has participated in internationally televised news debates on “Power Lunch”, “On the Money”, “Morning Call”, and “Closing Bell”. Articles written by him, and articles written by others about him and his books, have appeared in business newspapers and magazines around the world.

THE WAL MART WAY consists of the full day LIVE Seminar recording on 3 DVD’s, including handout.

 

Fish
A Remarkable Way to Boost Moral & Improve Results
A Full day Seminar by Dr. Steve Lundin

An inspiring seminar to show you how to create a high energy, positive work environment to enable your organization to live its vision.

One of the world’s best selling management books is FISH! A Remarkable Way to Boost Morale and Improve Results, a New York Times bestseller, with over 6 million sales worldwide. Dr Steve Lundin is the co-author of FISH! and draws his inspiration from his rich experience of life as a psychologist, MBA Professor, former business school dean, filmmaker and an acclaimed entrepreneur.

The FISH! Philosophy says that a workplace culture that is embraced by employees will boost motivation and productivity and inspire customers. FISH!  Offers an engaging and accessible metaphor for addressing the people issues in any organization. The FISH!  Philosophy is inspired by Seattle’s world famous Pike Place Fish Market, renowned for its fun, bustling atmosphere and great customer service. Largely thanks to its committed and satisfied staff, this fish market has become famous as an outstanding example of how a traditionally difficult work environment can be positively transformed. FISH!  is a global phenomenon that has helped thousands of organizations turn workplace fun into serious productivity.

During the seminar Steve Lundin will cover the four principles of The FISH! Philosophy. He will demonstrate how the FISH!  Philosophy is applied directly to create more energy and productivity in the workplace, thereby releasing everyone’s full potential. Hands-on exercises will be included and tools will be provided to ensure that the learning from the seminars can be fully retained. The focus will be on going back to basics, using common-sense approaches to customer service, workplace morale and personal accountability.

If you feel like you are constantly “fishing” for answers to meet the difficult challenges of change, leadership, competition, stress and other complex questions of life and work, Steve Lundin will be able to help with ideas and skills. In fact, your workplace and your life could be changed forever through this fun, imaginative, one-day seminar. 

About Speaker
Dr. Stephen C. Lundin is a writer and filmmaker with a rich history in business, management and graduate level business education. As a speaker he draws on his work as an entrepreneur and “working creative,” blending it with his personal story. As one attendee mused, “He doesn’t try to pump you up; he tries to show you where to find the pump.” By sharing his powerful, personal and authentic message, Stephen awakens his audiences to the possibilities that already exist in every workplace, every home and every life.

His bestselling book, FISH!, has continuously been a weekly Wall Street Journal bestseller and monthly Business Week bestseller for more than six years. The now business-staple has also appeared frequently on the New York Times Business, Publishers Weekly, USA Today and Barnes and Nobles bestseller lists. Published in 38 languages with over 5 million copies in print worldwide, FISH! has taken the Dr. Lundin’s  ideas about what constitutes a high quality of work life to all corners of the world.

Steve was honored to be a participant in the Presidents Executive Exchange Program under President Gerald Ford where he spent his year managing the Health Care Review Service, a division of the Veteran Administration overseeing the VA’s 172 hospitals.

In his life he has been a think tank executive, a camp director, a national sales manager, a hockey rink supervisor, a business school dean, a fitness instructor, a dishwasher, a small business owner, a serial entrepreneur and a golf caddy.  Steve has won age group awards and holds worthless records in Clydesdale ultra marathon running, odd lift weight lifting and indoor rowing. He participated in hockey, track and football at Hamline University, with little or no skill but with a lot of passion.

Steve was awarded a Ph.D. in Educational Psychology from the University of Minnesota in 1970.  He immediately started his first business and then missing the academic life, began teaching MBA students in 1980; something he has done to this day.  Along the way he served as the Cecil Walker Dean and Professor of the Jones Benedum College of Business at the University of Charleston and Acting Dean of the Business School at Metropolitan State University; a part of the Minnesota State System.

For 20 years he managed the Institute for Management Studies in Minneapolis Minnesota meeting and often studying with the world’s outstanding business thinkers.  Over his 20 years as a chairman for IMS he attended over 350 all day business seminars presented by the best of the best in business.  The full time business school appointments he held were all negotiated so he could continue his relationship with IMS, something those schools never regretted because of the richness of the IMS programs.

FISH! Consists of the full day LIVE Seminar recording on 3 DVD’s, including handout.

 

BRING THE MIND OF EINSTEIN TO YOUR ORGANIZATION
How to Develop the Mind of Einstein and his Secret to Success
A Full day Seminar by USA Memory Champion Ron White

Train Your Mind to Work Like a Human Computer!
How to Develop the Mind of Einstein and his Secret to Success
Increase Your Memory Power By 300%
Give Speeches or Presentations without Notes
With the Taste of Speed Reading

Albert Einstein was one of the greatest minds of all time. He made an impact on the world that few have. He is known as an incredible genius and we can learn a lot from his life. Imagine if Albert Einstein was a manager in your organization! Would that impact your productivity? You bet it would!

It is not possible for Einstein to take a job at your organization, however, because we have carefully studied his life we have learned lessons from his thoughts, philosophies and life work. These lessons can be applied directly to your organization and you can see how the mind of Einstein would triple the productivity for your company.

Increase workplace productivity through memory improvement!  Most people associate the term, "memory training," with strengthening their ability to remember names and faces, and perhaps sundry items such as grocery lists. While the memory techniques offered by world-renown author and speaker, Ron White, certainly work in those areas, there are other benefits of memory training that are often overlooked, including the ability to make more sales, better market your brand, and improve your business as a whole!

A Taste of Speed Reading!
Wouldn’t it be great if you could combine your powerful new memory with the ability to read at quicker rate? Ron White will teach you the secrets to increase your reading speed and retain even more information than ever before. You’ll end your productive day with the ability to take on more information, faster and more efficiently than ever before boosting you ability to get another step ahead of the competition.
Ron White will show you how using his memory techniques to improve your memory can result in the most dynamic business tool you've ever had!

About Speaker
Ron White is recognized as one of the world's leading authority on memory skills.  He has broken National Memory Records and has accomplished such feats such as - memorizing a 167 digit number in 5 minutes, memorizing 232 names in under 90 minutes and memorizes a 250 line poem in a blink of an eye!

Ron can memorize a deck of cards faster than you can read them and every audience leaves entertained and amazed at Ron’s memory but more importantly at the power of their own memory!

Ron White is without question the USA’s #1 Memory Expert and is one of the tops in the world. He competed in the 2009-2010 USA Memory Championship and brought home the gold medal twice. He competed against 51 other mental athletes and was the last man standing. In the process of winning the tournament Ron set two new national records. He memorized a 167 digit number in 5 minutes and a deck of shuffled cards in only 1 minute and 27 seconds. Both are new national records and Ron is the only person to hold 2 national memory records in the United States.

Ron has given his talk all over the world in countries including Singapore, Thailand, Malaysia, Canada, The Bahamas, Puerto Rico, Belgium, Australia and 40 of the 50 US states. He has appeared on Good Morning America, the CBS Evening news with Katie Couric, the nationally televised CBS Early Show, FOX, NBC and newspapers across the country from the New York post to the Dallas Morning News. He has been the guest on over 200 radio programs and is the author of over a dozen CD albums and books. In every talk Ron shares that he is no different from anyone and everyone can learn how to improve their memory.

Bring the Mind of Einstein consists of the full day LIVE Seminar recording on 3 DVD’s, including handout.

 

MAXIMIZE YOUR MEMORY POWER
Train Your Mind to Work Like a Human Computer!
A Full day Seminar by Mind Expert Ron White

Train Your Mind to Work Like a Human Computer!
Maximize What Your Organization Recalls from Workshops and Seminars
Learn new procedures or product knowledge in a fraction of the time
Build Relationships with customers or become a more effective manager by recalling names
Discover the secrets of Leonardo Da Vinci and other great thinkers to maximize success
Recall information from workshops and seminars

Every year organizations will spend thousands on training and retraining their employees. With Ron’s exclusive memory training skills you will learn to attend a workshop and then 1 hour later or 1 month later be able to recall the points forwards or backwards! This saves time and saving time saves money!

Learn new procedures or product knowledge in a flash! You have a new product that is released and within minutes everyone in your organization has the key features memorized! Sound impossible? Absolutely NOT and Ron will demonstrate how he holds the record for the fastest to memorize a deck of cards in the USA and how using this same skill your organization can learn anything instantly!

Learn to recall names and faces!
What kind of leader would it make you if you could walk through the halls of your business and call everyone by name and ask them about their family by name? How would it impact your profit if you could meet a business contact today and recall his name six months later. Discover how Ron used this technique to memorize 232 names in 90 minutes and you can too!

Leonardo Da Vinci and Albert Einstein
Discover the secrets that Leonardo Da Vinci used to use his subconscious mind to create solutions and inspire his mind. Albert Einstein had a formula for success, goal setting, time management, handling failure and working with others. You will learn the thoughts of these great minds and how you can bring their philosophies to your organization!

About Speaker
Ron White is recognized as one of the world's leading authority on memory skills.  He has broken National Memory Records and has accomplished such feats such as - memorizing a 167 digit number in 5 minutes, memorizing 232 names in under 90 minutes and memorizes a 250 line poem in a blink of an eye!

Ron can memorize a deck of cards faster than you can read them and every audience leaves entertained and amazed at Ron’s memory but more importantly at the power of their own memory!
This workshop is about building confidence and mental sharpness that you never knew you had!
           
Ron White is without question the USA’s #1 Memory Expert and is one of the tops in the world. He competed in the 2009-2010 USA Memory Championship and brought home the gold medal twice. He competed against 51 other mental athletes and was the last man standing. In the process of winning the tournament Ron set two new national records. He memorized a 167 digit number in 5 minutes and a deck of shuffled cards in only 1 minute and 27 seconds. Both are new national records and Ron is the only person to hold 2 national memory records in the United States.

Ron has given his talk all over the world in countries including Singapore, Thailand, Malaysia, Canada, The Bahamas, Puerto Rico, Belgium, Australia and 40 of the 50 US states. He has appeared on Good Morning America, the CBS Evening news with Katie Couric, the nationally televised CBS Early Show, FOX, NBC and newspapers across the country from the New York post to the Dallas Morning News. He has been the guest on over 200 radio programs and is the author of over a dozen CD albums and books. In every talk Ron shares that he is no different from anyone and everyone can learn how to improve their memory.

Maximize Your Memory Power consists of the full day LIVE Seminar recording on 3 DVD’s, including handout.

 

THE RUTHLESS ENTREPRENEUR SYSTEM
Learn How to Get Clients, CLOSE Deals & Crush the Competition
A Full day Seminar by Mark McClure
Learn How to Get Clients, CLOSE Deals & Crush the Competition

Why PRICE is NEVER the issue, and how Mercedes and Jaguar capitalize on this!
How to overcome ANY and ALL objections….especially “I Need to Think About it.”
How to uncover your prospects “hot buttons” and how Mark closed a FORTUNE 500 giant using this very same technique.
The 16 Most Powerful Closing Techniques on Earth; the very same techniques Mark has taught major corporations on four continents!
The 12 Most Powerful Marketing Techniques on Earth!
Close appointments on more than 87% of the people you call….never fear “NO” again!
How to unleash a myriad of marketing & promotion strategies that GET RESULTS!
Introduction

This one-day, power-packed seminar presented by Mark McClure, author of the best-selling business book, “The Ruthless Entrepreneur System” and one of the Top 5 Speakers in the world on sales & marketing will be LIVE and what many call, one of the most dynamic & informative seminars on How to Get Clients, CLOSE Deals & Crush the Competition….in ANY INDUSTRY and ANY ECONOMY!

Mark McClure is the electrifying speaker and author of the hugely popular and effective Ruthless Entrepreneur System. A system of selling and entrepreneurship developed by Mark that has transcended continents and made money for those that are consistently looking to outsell, out-think and outperform their competition with tips, techniques and strategies you will be hard pressed to find anywhere else. Why? Because he has "been there, done that", and his street smart style and aggressive, yet intelligent approach to making money in whatever it is he sold has drawn those in the sales industry to him for advice and direction.

Having spoken to SOLD OUT audiences on 4 continents, Mark has shared the stage/speaking docket with such names as Michael Jordan, Robert Kiyosaki, Blair Singer, Brian Tracy, Tom Peters to name just a few, as well as consulted to more than two hundred of the FORTUNE 500 and thousands more at his events worldwide. Mark McClure brings experience and expertise that have made him one of the Top 5 Speakers in the world on sales, marketing and entrepreneurship with a passion and drive that some of America’s biggest companies have come to trust.

The objective of The Ruthless Entrepreneur System is to teach sales people, business owners and corporate executives what it takes to get clients and close deals in the REAL WORLD, using outside the box tips, techniques and strategies that work, not text book philosophies and theories that might. Come, listen and learn the same valuable strategies Mark has taught the sales teams of such big names as Morgan Stanley, American Express, Hyatt Hotels, Mercedes Benz, Hilton Hotels, Siemans and many more corporate giants worldwide!! This truly is an event you cannot afford to miss!

About Speaker
Mark McClure is the electrifying speaker and author of the hugely popular and effective Ruthless Entrepreneur System. A system of selling and entrepreneurship developed by Mark that has transcended continents and made money for those that are consistently looking to outsell, out-think and outperform their competition with tips, techniques and strategies you will be hard pressed to find anywhere else. Why? Because he has "been there, done that", negotiating and closing deals from $10K to over $100 million…….and his street smart style and aggressive, yet intelligent approach to making money in whatever it is he sold has drawn those in the sales and corporate environment to him for advice and direction.

Mark has been seen in such local and regional news outlets as Fox, CNBC, NBC, CBS, ABC, UPN, The WB Network, Fox Seattle, Fox Chicago, Dallas Morning News, Atlanta Business Chronicle, Dallas Business Journal, Charlotte Business Journal, Atlanta Journal Constitution, Portland Press Herald, Bangor Daily News, and many other periodicals too numerous to name.

In addition, Mark is a former United States Marine
(Meet Mark at www.markmcclurelive.com)

The Ruthless Entrepreneur System consists of the full day LIVE Seminar recording on 3 DVD’s, including handout.


INNOVATIVE MARKETING
Learn How Companies Can Market Their Product or Service Profitably
A Full day Seminar by Mark McClure

Learn How Companies Can Market Their Product or Service Profitably in ANY Economy
Why Ritz Carlton, Mercedes, McDonalds, and leaders like them never fear a “downturn” in the economy and their SECRET to continued marketing success.

Why your advertising message must differentiate based on geography and HOW to know WHAT to say.
How to use technology to slash your advertising budget in half while DOUBLING revenues.
Why social networks and Twitter are now a “must” marketing medium for ALL businesses….regardless of size and how to use them for maximum effect.

How to turn your website into a global cash register and database machine!
Leadership qualities from the world’s leading companies and how they retain loyalty from key employees
How to market your product/service on a global scale without a FORTUNE 500 budget.
Why you MUST” reinvent” your product or service every few years to obtain maximum profitability.
Why television, radio and print marketing are a MUST for your company and how to maximize each for pennies on the dollar.
How strong Customer Service can make you more money than a massive advertising budget; The Ritz Carlton model.
Why building a “message” is inherently more important to capturing customers then building a “brand”.
Plus so much more!

With nowadays financial and economic crisis, it is a time for change. However, a time of crisis is accompanied by resources crunch and low organizational morale. To achieve the strategic change that is needed to overcome the crisis, a leader needs not only vision and determination, but also strong execution capabilities.

Mark will take an in-depth look at some of the recent U.S. corporate failures, bankruptcies, and those on the brink of failure even when the demand for their product was/is still high; Bennigan’s, Circuit City, Blockbuster, K-Mart, The Gap, etc. Why are they failing where their competition is succeeding? Same products, same services, different results

Too many companies, large and small feel that to compete on a “Local” and Global scale they need to get “lean” and slash costs, with many slashing their most valuable resources which is their sales force and marketing budget. Mark will show you where following this approach is a recipe for disaster and how companies who REINVESTED in these attributes in a down economy were able to compete more effectively on a national and global scale.

About Speaker
Mark McClure is the electrifying speaker and author of the hugely popular and effective Ruthless Entrepreneur System. A system of selling and entrepreneurship developed by Mark that has transcended continents and made money for those that are consistently looking to outsell, out-think and outperform their competition with tips, techniques and strategies you will be hard pressed to find anywhere else.
Why? Because he has "been there, done that", negotiating and closing deals from $10K to over $100 million…….and his street smart style and aggressive, yet intelligent approach to making money in whatever it is he sold has drawn those in the sales and corporate environment to him for advice and direction.

Having spoken to SOLD OUT audiences on 4 continents, Mark has shared the stage/speaking docket with such names as Michael Jordan, Robert Kiyosaki (Rich Dad Poor Dad), Blair Singer, Brian Tracy, Tom Peters to name just a few, as well as consulted to more than two hundred of the FORTUNE 500 and thousands more at his Ruthless Entrepreneur events, Mark McClure brings experience and expertise that have made him one of the Top 5 Speakers in the world on sales, marketing and entrepreneurship. Such names as Morgan Stanley, American Express, Mercedes Benz, Marriott Hotels, NY Life, Met Life, Audi, Legg Mason and many other corporate giants have trusted Mark’s advice for their sales and management teams….and the results have been staggering!

Mark has been seen in such local and regional news outlets as Fox, CNBC, NBC, CBS, ABC, UPN, The WB Network, Fox Seattle, Fox Chicago, Dallas Morning News, Atlanta Business Chronicle, Dallas Business Journal, Charlotte Business Journal, Atlanta Journal Constitution, Portland Press Herald, Bangor Daily News, and many other periodicals too numerous to name.

In addition, Mark is a former United States Marine
(Meet Mark at www.markmcclurelive.com)

The Ruthless Entrepreneur System consists of the full day LIVE Seminar recording on 3 DVD’s, including handout.

COACH FOR LEADERSHIP (What Got You Here Won’t Get You There)
The Practice of Leadership Coaching from the World's Greatest Coaches
By Dr. Marshall Goldsmith

Brings together the best executive coaches who offer a basic understanding of how coaching works, why it works, and how leaders can make the best use of the coaching process. This thoroughly revised edition reflects recent changes in coaching practices, includes well-researched best practices, and provides additional guidance and tools from the greatest leadership coaches from around the world. Each chapter in this important volume addresses a proven application, offers key principles of practice, and highlights critical learning points.

If you’re in the business as an executive coach you will find the tools of the trade in this book. Seasoned coaches will be able to learn about subjects like E-coaching, coaching and culture and situational leadership to name a few. But also the novices in executive coaching will learn a lot from the experts. Not only about being a top coach but also tips and tricks on how to set up a thriving practice. The book also addresses the transition from line manager to executive coach which I haven't read before. I can highly recommend this book to both seasoned and fresh executives coaches and those who are thinking about becoming one.

"What Go You Here Won't Get You There" is an exceptional book, a powerhouse of information, insight and instruction.
The author addresses a particular audience: successful people who need to make a change to continue to be successful. It difficult to get people in that group to change, since they have reason to think they're pretty darn good anyway. Additionally, It is difficult to convince them that the very skills that got them where they are may be damaging their current success or preventing them from going further. So when he shows you exactly how to pull off such a miracle, you are going to be extremely impressed.

Goldsmith, an executive coach to the corporate elite, pinpoints 20 bad habits that stifle already successful careers as well as personal goals like succeeding in marriage or as a parent. Most are common behavioral problems, such as speaking when angry, which even the author is prone to do when dealing with a teenage daughter's belly ring. Though Goldsmith deals with touchy-feely material more typical of a self-help book—such as learning to listen or letting go of the past—his approach to curing self-destructive behavior is much harder-edged. For instance, he does not suggest sensitivity training for those prone to voicing morale-deflating sarcasm. His advice is to stop doing it. To stimulate behavior change, he suggests imposing fines (e.g., $10 for each infraction), asserting that monetary penalties can yield results by lunchtime. While Goldsmith's advice applies to everyone, the highly successful audience he targets may be the least likely to seek out his book without a direct order from someone higher up.

About Speaker

Dr. Marshall Goldsmith is a world authority in helping successful leaders get even better – by achieving positive, lasting change in behavior: for themselves, their people and their teams.

In November 2009 Dr. Goldsmith was recognized as one of the fifteenmost influential business thinkers in the world in the bi-annual study sponsored by The (London) Times and Forbes.  The American Management Association named Marshall as one of 50 great thinkers and leaders who have influenced the field of management over the past 80 years.  He is one of only two educators who have won the Institute of Management Studies Lifetime Achievement Award.  Major business press acknowledgments include: BusinessWeek – most influential practitioners in the history of leadership development, Wall Street Journal - top ten executive educators, Forbes- five most-respected executive coaches, Leadership Excellence – top five thinkers on leadership, Economic Times (India) – top CEO coaches of America, Economist (UK) - most credible executive advisors in the new era of business and Fast Company - America’s preeminent executive coach. 

Dr. Goldsmith’s Ph.D. is from UCLA where he has been named one of the 75 great alumni of the last 75 years.  He teaches executive education at Dartmouth’s Tuck School and frequently speaks at leading business schools.  He is a Fellow of the National Academy of Human Resources(America’s top HR honor) and his work has been recognized by almost every professional organization in his field. 

Marshall is one of a select few advisors who have been askedto work with over 120 major CEOs and their management teams.  He served on the Board of the Peter Drucker Foundation for ten years. He has been a volunteer teacher for US Army Generals, Navy Admirals, Girl Scout executives, International and American Red Cross leaders – where he was a National Volunteer of the Year. 

Marshall is the million-selling author of many books including:What Got You Here Won’t Get You There– a New York Times best-seller, Wall Street Journal #1 business book, winner of the Harold Longman Award for Business Book of the Year and top ten best-seller in seven major countries;  Succession: Are You Ready? – a WSJ best-seller; The Leader of the Future- a BusinessWeek best-seller, The Organization of the Future 2- Choice Award (top academic business books) 2009; and Coaching for Leadership.  Over three hundred of his articles, interviews, columns and videos are available for viewing and sharing online (for no charge) atwww.MarshallGoldsmithLibrary.com
Visitors to this site have come from 195 countries and have viewed, read, listened to, downloaded or shared resources over 5 million times.  He has regular blogs at www.HBR.org, www.BusinessWeek.comandwww.HuffingtonPost.com

Coach For Leadership consists of the Keynote speech recording on 2 DVD’s, including handout.

 

THE 8TH HABIT
From Effectiveness to Greatness

Discover a new role for leaders today from the nation’s top leadership authority. In The 8th Habit, the follow-up to his #1 bestselling The 7 Habits of Highly Effective People, Stephen Covey will inspire you to discover your voice and your passion—and ultimately, feel more engaged with the world around you. Stephen Covey defined the 7 habits of effective leaders more than a decade ago. Now The 8th Habit is revealed! In this compelling presentation, Dr. Covey pushes leaders to be not only effective but truly great. Learn from the most respected source on leadership how to:

• Find your voice and inspire others to find theirs
• Contribute and succeed in the Knowledge Economy
• Make leadership a choice versus a position
• Turn an organization’s top goals into action

In today's challenging and complex world, being highly effective is the price of entry to the playing field. To thrive, innovate, excel, and lead in this new reality, we must reach beyond effectiveness toward fulfillment, contribution, and greatness. Research is showing, however, that the majority of people are not thriving. They are neither fulfilled nor excited. Tapping into the higher reaches of human motivation requires a new mindset, a new skill-set --a new habit. Dr. Covey's new book, The 8th Habit®: From Effectiveness to Greatness, is a roadmap to help you find daily fulfillment and excitement.

Dr. Stephen Covey is co-founder /vice-chairman of FranklinCovey Company. He is the author of several acclaimed books, including The 7 Habits of Highly Effective People, which has sold more than 15 million copies and was named the No. 1 most influential business book of the 20th century.

 

SECRETS OF SELF-MADE MILLIONAIRES
Learnable skills and qualities that can turn you into a millionaire

Learn skills and qualities that can turn you into a millionaire! Self-made millionaires have been studied extensively throughout the years. The good news is that success is not an accident. Success can be learned and it leaves tracks. The great news is that you can follow the tracks of successful people to arrive at your ultimate destination. In this upbeat presentation, Brian shows you:

• Ways to get off Someday Isle and move your life in the right direction
• How to develop a sense of control and sense of coherence in life
• 16 qualities or learnable skills that will virtually guarantee your success
• The 20-idea “mindstorming” method to find your self-purpose

Visualize your own millionaire guiding you, step-by-step, sharing the SECRETS of how you can become a millionaire in your lifetime. Before you know it, you're one of those successful multi-millionaires you've always heard about, and always wanted to become.

The great news is that you can follow the tracks of successful people to arrive at the ultimate destination of becoming a millionaire. I have been doing extensive studies with self-made millionaires for many years now and the simple conclusion is that success is NOT an accident. Success can be learned by anyone. Success can be learned by YOU!

In the Secrets of Self-Made Millionaires, I reveal secrets like:

How YOU can start with nothing and still become a millionaire.
Easy steps on how YOU can take complete charge of your financial future.
The one secret that will have YOU making MILLIONS in no time.
What YOU need to learn to become a millionaire.

Brian Tracy is chairman and CEO of Brian Tracy International, a company specializing in the training and development of individuals and organizations. He is the best-selling author of more than 36 books, has written and produced more than 300 audio and video learning programs, and addresses more than 250,000 people each year.

 

RAISING POSITIVE KIDS
You and your children can achieve the goals of self-confidence and self-esteem.

Children desperately want to become adults, and they learn how from what they see around them. Parents have enormous power to influence their children's lives and directions. Award-winning speaker, author and consultant Denis Waitley says that by recognizing and harnessing that power, they can help kids develop the sense of belonging, individual identity, self-worth, and competency they want and need to become strong, effective adults. Denis helps you understand:

- Authoritarian, authoritative, permissive and uninvolved parenting styles
- How to compete with media and peers to be your child's role model
- The importance of discovering a child's natural gifts
- Setting goals that are "out of reach" but not "out of sight"

With 14 books to his credit and over 10 million audio programs sold, Denis Waitley is one of America's best-known and well-respected authors, lecturers, and consultants. A graduate of Annapolis and holder of a doctorate in human behavior, he has won numerous awards for work with youth and is a director of the National Council on Self-Esteem.

BEYOUND MARS AND VENUS
America’s top relationship expert offers fresh advice for building lasting, loving relationships.

Flustered by the frustrating communication style of the opposite sex? You’re not alone. But with a little insight and understanding, you can create less stressful, more fulfilling connections with your mate based on the ideas of John Gray —the best-selling relationship author of all time. John offers valuable insights and tips, including:

· Why communication is the key to keeping passion alive
· How to score “points” with your mate
· How the sexes differ in coping with stress and their need for support
· “Why” the sexes are so different and what we can do about it

Dr. John Gray is the author of 15 bestselling books, including Men Are from Mars, Women Are from Venus, which has sold more than 30 million copies in over 40 languages. An expert in the field of communication, Dr. Gray's focus is on helping men and women understand, respect and appreciate their differences in both their personal and professional relationships. He provides practical tools and insights to effectively manage stress and improve relationships at all stages and ages.

 

STEP INTO YOUR GREATNESS
People don’t fail because they aim too high and miss, but because they aim too low and hit.

High-octane speaker Les Brown advises to stop playing it safe and start creating what’s truly possible in life by stretching yourself, taking risks and surrounding yourself with positive, nourishing people. Discover the key to greatness through powerful and inspiring insights on how to:

• Raise the bar and commit to higher goals
• Recognize negative people and detoxify them from your life
• Challenge yourself and put your fear of failure to rest
• Stay hungry and make “no” your daily vitamin (motivation)

Les Brown had no formal education beyond high school, but with persistence and determination has become a popular morning DJ, completed three legislative terms, hosted the nationally syndicated Les Brown Show on TV, authored several books, and is one of the nation’s premier keynote speakers.

  

NEW SALES SPEAK
The 9 Biggest Sales Presentation Mistakes and How To Avoid Them

Learn how to make your presentations more persuasive, more effective and... Ultimately sizzling! Banish stage fright, stop relying on visual aids and start persuading your audience - because you can deliver a great presentation. Top speaking pro Terri Sjodin will show you how.

Terri will help you:

Make your presentations persuasive rather than simply informative
Sell yourself through building and delivering a strong "case" for your message
Create a unique and memorable presentation style
Avoid the 9 most common presentation mistakes.

Some people believe salesmen are born, not made. Sjodin, a public speaking and sales techniques consultant, insists anyone can become an effective seller by polishing his speaking skills and learning to sell himself and his ideas to business partners, investors, employers and supervisors. "Everybody sells something," she notes. Sjodin's book is based on the idea that presentations are typically torpedoed by nine common mistakes: "winging it" instead of being prepared, being overly informative instead of persuasive, misusing allotted time, providing inadequate support, failing to close the deal, being boring, relying too heavily on visual aids, using distracting gestures or body language and wearing inappropriate clothing.

Sjodin is a business trainer and full-time professional speaker. She is also the author of SALE Speak: Everybody Sells Something, a small-press title published in 1995. She now updates her
advice to reach a broader audience. Although both selling and public speaking are often considered talents, Sjodin insists that they are skills that can be learned. She notes that business people and professionals are given little training in presentation skills and emphasizes her point that "everybody sells something."

After offering some basic general tips, Sjodin details the nine biggest mistakes one can make, whether the presentation is one-on-one or before a large group. She shows how "winging it," being too informative rather than being persuasive, misusing allotted time, providing inadequate support, failing to "close," being boring, relying too much on visual aids, using distracting gestures or body language, and wearing inappropriate dress all detract from one's purpose. Sjodin also provides practical tips for overcoming these mistakes, and her good sense will benefit anyone who must use persuasion to make or win a point.

  

OUTSELL, OUTMANAGE, OUTMOTIVE & OUTNEGOTIATE YOUR COMPETITION
Turn no into yes, knowledge into action and data into info the CIA would envy!

Harvey Mackay’s ability to teach profound business and life lessons in a compelling yet entertaining way has made him one of America’s most popular speakers. Watch and learn while he presents 12 practical ideas on how to:

• Arm yourself with prospect, client and competitor information the CIA would envy
• See people who don’t want to see you then make them glad they did
• Think big, bold, creatively and in quantum leaps
• Develop and maintain relationships in creative ways

Harvey Mackay is the best-selling author of Swim With the Sharks Without Being Eaten Alive. His books have sold 8 million copies in 80 countries. He is a nationally syndicated columnist, a top world speaker, and CEO of Mackay Envelope Corporation, an $85 million company he founded at the age of 26—reasons why Fortune magazine calls him “Mr. Make Things Happen.”

He also is one of America's most popular and entertaining business speakers. Toastmasters International named him one of the top five speakers in the world. At age 26, he purchased a small, failing Envelope Company in 1959 which has grown to a $100 million business employing over 600 people. Mackay Envelope Company is one of the nation's major envelope manufacturers, producing 25 million envelopes a day. As chairman, Harvey's philosophy is engrained in the company, beginning with its motto: Do what you love, love what you do and deliver more than you promise.


LIFE WOULD BE EASY, IF IT WEREN’T FOR OTHER PEOPLE
Learn why it's in YOU to create successful, happy and healthy relationships

When you get to work in the morning; is it where you want to be? And when you go home at night, is that where you feel good and safe? Being able to answer yes to both questions is the key to happiness, success and wealth, according to therapist and comedian Connie Podesta.

With a little humor and lots of insight, Connie offers ideas on how to:

Know and understand yourself to improve relationships with significant others
Raise children that are hardworking, respectful and compassionate people
Make the right choices to have healthy relationships and healthy bodies
Feel good about yourself in the presence of others from work to home

Connie Podesta is a licensed professional counselor, comedienne, actress, educator, playwright, songwriter, and radio/TV talk show host with more than 25 years of experience in the corporate sector, health care, and education. Connie has addressed more than two million people throughout the world on key topics, including "Life Would Be Easy If It Weren’t For Other People," "How To Be the Person Successful Companies Fight to Keep," "If We’re Going to Win This Race, We Need to Run in the Same Direction," and "Everyone Thinks They Can Do My Job, But Nobody Wants It." She is the author of three books, including the best-selling Life Would Be Easy If It Weren’t For Other People, published by Corwin Press.

 

LIVING AN EXCEPTIONAL LIFE
Take an inspiring journey destined to expand your self-confidence, enrich your attitude and rekindle your motivation.

Hailed as one of the most influential thinkers of our time, Jim Rohn knows the secrets of success in business and life. Jim’s compelling presentation will awaken the unlimited power of achievement within you as you:

• Explore Jim’s unique view of the 21st century and opportunities within it
• Learn 3 ways to improve yourself and take advantage of those opportunities
• Discover how to attract success by becoming an “attractive” person
• Understand the 5 major pieces of the life puzzle
• Get Jim’s short list for living a good life

Jim Rohn is a popular American motivational and business coach that has been giving seminars to large companies and individuals for more than 40 years. He is a published author of many books that cover leadership, business skills, self development, dealing with customers, and motivation. Jim Rohn simply cannot be described nor defined. Instead, he must be experienced. The remarkable combination of his personal style and his message does something to people that cannot be captured in a text description.

 

RE-IMAGINE
Business Excellence in a Disruptive Age

The world's most influential management guru offers passionate new ideas on preparing for today's business challenges. Tom Peters, a self-described "professional loudmouth" who has been compared to Emerson, Whitman, Thoreau and H.L. Mencken, declares war on the worthless rules and absurd organizational barriers that stand in the way of creativity and success. In a totally outrageous, in-your-face presentation, Tom reveals:

What a re-imagining of American businesses will look like
The two biggest underserved markets (worth trillions!)
The top qualities of leadership excellence
Why passion, talent and excellence must rule business today

Business Week describes Tom Peters as "business' best friend and worst nightmare." Tom describes himself as a prince of disorder, champion of bold failures, maestro of zest, professional loudmouth, corporate cheerleader, lover of markets, capitalist pig ... and card-carrying member of the ACLU. Tom and Bob Waterman co-authored In Search of Excellence in 1982; the book was named by NPR (in 1999) as one of the "Top Three Business Books of the Century." Tom followed Search with a string of international bestsellers, including his most recent release Re-imagine! Business Excellence in a Disruptive Age, which re-invents the business book via a vibrant, energetic presentation of critical ideas. Tom presents 80 major seminars each year and serves as chairman of Tom Peters Company.

 

WINNING: IT’S ALL IN YOUR HEAD
Learn about attaining a winner's edge to succeed in reaching goals, overcoming obstacles, and living your life.

If life is a game, it's the World Series, the Super Bowl, and the Olympics. And the winner's edge is not so much a matter of natural gifts as of attitude. Whether attaining lofty goals or overcoming adversity, life's winners are those who believe in themselves and never lose their passion for the goals they pursue. Learn from Denis:

- The importance of believing that you deserve to win
- Freeing yourself from the tyranny of your past
- Breaking habits that hold you back
- How to "stair-step" your way to success with achievable, short-term goals

With 14 books to his credit, Denis Waitley is one of America's best-known authors and consultants. He has worked with astronauts, world-class athletes, and top corporate leaders. A graduate of Annapolis and holder of a doctorate in human behavior, he has won numerous awards for work with youth and is a director of the National Council on Self-Esteem.

 

THE SUCCESS PRINCIPLES
Seven steps to accelerate your life from where you are to where you want to be.

When Jack Canfield talks about perseverance, he speaks from experience. His best-selling Chicken Soup for the Soul series was rejected by over 144 publishers before going on to sell over 100 million copies. He's been a teacher, facilitator, and psychotherapist. His seminars and trainings have touched millions of individuals from welfare recipients to corporate leaders.

• How what you think makes you weak or strong
• Seven key areas in creating a personal vision
• Two simple questions that accelerate the achievement of your goals
• How to change the outcome of any event, simply by changing your response to it
• The Rule of Five for achieving your "breakthrough goal"

Jack Canfield is uniquely qualified to coach you on success. He’s devoted more than 30 years to uncovering universal principles for achieving extraordinary outcomes. In this fast-paced, entertaining and powerful program, Jack will share his latest breakthrough principles and detail how you, too, can use them to rapidly achieve your goals in your career, your finances and your personal life.

His advice is straightforward (examples: "reject rejection" and "surround yourself with successful people"), but rather derivative, with quotes from the likes of JFK, Colin Powell, Aldous Huxley, and fellow motivation author Napoleon Hill. Canfield’s definition of success is primarily monetary, and he includes plenty of anecdotes depicting average folks who saved themselves from the brink of bankruptcy after following his principles.

Bonus features include in-depth interview with Jack, audience Q&A session, and more!

 

THE WHOLE NEW MIND
Moving from the Information Age to the Conceptual Age

Just as we were getting used to the information age, Daniel Pink tells us that it is ending. With it goes our focus on charts, statistics, and linear thinking. Traditional "left-brain" activities like logic, analysis, and repetitive production are being turned over to robots, computers, and offshore labor. The valued skills of the 21st century will be those of the right brain: empathy, design, synthesis, and contextual thinking. Author and lecturer Daniel Pink tells you:

How abundance, Asia, and automation are changing the world
Why "routine" is the scariest word in the English language
How old line companies like GM and Proctor & Gamble are responding
What six abilities matter most in the emerging age?

Daniel Pink completed law school and passed the bar, but is proud to say that he has never practiced law. What he has done is write best-selling business books, work in the White House and as a Senate staffer, advise Fortune 100 companies, provide business analysis on TV and radio, and write for the New York Times, Harvard Business Review, and Wired magazine.

Bonus materials include in-depth interview, audience Q&A session, and more!

 

LETTING GO! THE SEDONA METHOD
Your Key to Lasting Happiness, Success, Peace and Emotional Well-Being

Your emotions and problems are not who you are. In fact, says Hale Dwoskin, they are what stands in the way of authentic experience, and your intellect can't help you change them. The good news is that you do have a choice, and freeing yourself from guilt, anxiety, and depression can be surprisingly simple. You'll be amazed at how easy it can be to trade accumulated emotional baggage for the happiness, peace and emotional freedom you deserve. Author, trainer, and facilitator Hale Dwoskin shows you:

That you are already perfect and complete and don't need "self-improvement"
Why focusing on problems and feelings won't change them
An alternative to stuffing, medicating, or denying feelings
The simple way to give up your emotional baggage
Letting go of anxiety, depression and anger
Losing weight and breaking addictions
Better sleep

New York Times best-selling author Hale Dwoskin is CEO and co-founder of training for Sedona Training Associates. He facilitates retreats and teaches the Sedona Method to individuals and organizations in the U.S. and abroad. He wrote The Sedona Method: Your Key to Lasting Happiness, Success, Peace and Emotional Well-Being and is co-author of the series Happiness Is Free: And Its Easier than You Think.

Bonus materials include in-depth interview with Hale, audience Q&A session, and more!


THE LIKABILITY FACTOR
How to Boost Your L-Factor and Achieve Your Life's Dreams

The choices other people make about you determine your health, wealth, and happiness. And decades of research prove that people choose who they like. They vote for them, buy from them, marry them, and spend precious time with them. The good news is that you can arm yourself for the contest and win life’s battles for preference. How? By raising your likeability factor…..

It's not just a matter of what you do, but of what you think and how you make others feel. Tim Sanders will help you deal with psychological warriors in your life. In this program, Tim shows you how you can take charge of your life and learn to like others and make room for their emotions. It's the key to building and maintaining great relationships throughout your life. Bestselling author and speaker Tim Sanders talks about:

- The impact of likeability on your life, health, and success
- The four questions everyone asks about you
- Inoculating yourself against unfriendliness
- The critical importance of authenticity

Having worked with companies as varied as Yahoo!, The Limited and Ford Motors, Tim Sanders knows the importance of likeability both in life and in business. His first book, Love is the Killer App, became an international best-seller, and his most recent work, The Likeability Factor, was the basis for PBS and ABC specials.

DVD includes bonus content with in-depth interview, audience Q&A session, and more!

 

SUCCESS BUILT TO LAST
Creating a Life that Matters

To study enduring success, Mark Thompson and Stewart Emery interviewed some of the world’s most successful individuals:  John McCain, Jimmy Carter, Maya Angelou, Michael Dell, Charles Schwab, Richard Branson, the Dalai Lama, and many more. What they found is the secret that all successful people have in common and a recipe for what you can do today to have lasting success in your work, your career and your relationships. Mark and Stewart offer insight into:

Tangible and intangible benefits of the passion-driven life
The importance of service to meaningful achievement
How setbacks and failure can help build success
How love for what you do can open doors

Mark Thompson has interviewed hundreds of the world’s most remarkable people. Based at Stanford, he is an executive coach and author and was a senior executive at Charles Schwab. He was ranked by Forbes magazine as one of America’s venture investors with the Midas touch.

Stewart Emery is one of the "fathers" of the Human Potential Movement. He has led hundreds of workshops, spoken around the world, coached over 12,000 individuals, and written best-selling books.

Bonus features include in-depth interview, Q&A session, and more!


HOW TO GET ANYTHING YOU WANT
Proven Strategies for Success & Significance

Live life at a deeper, more purposeful level that yields greater satisfaction and success! Nido Qubein came to the United States as a teenager with no knowledge of English, no contacts and only $50 in his pocket. Today he is a successful businessman and award-winning motivational speaker. How did he do it? Learn from Nido how to achieve success and significance in business and life by:

- Creating meaningful change that moves you to a deeper, more satisfying level
- Distinguishing among tasks, goals and purpose
- Developing strategies for going beyond communicating, selling and training
- Discovering how the 21st century rewards extraordinary people

A true immigrant success story, Nido Qubein is a multimillionaire, international consultant, author and lecturer. He has recently accepted a post as president of High Point University. In addition, the Qubein foundation has provided over 500 scholarships worth over $2 million to deserving young people across the country.

 

GOING BEYOND POSITIVE THINKING
Can a pet tarantula really teach you how to reach your full potential?

Watch and learn! By the time Gary Coxe was 21, he experienced tragedy and betrayal, earned and lost a small fortune, and landed in the hospital. Today he is a peak-performance expert on how to change negative thinking into positive thought that can propel you to the highest levels. In this unusual presentation, Gary shares practical ideas on how to:

Change negative cycles of thinking and condition yourself for success
Play games with your mind instead of letting it play games with you
Improve your thought processes using a simple 4-step procedure
Break through negative situations and take positive action

Gary Coxe is a renowned peak-performance expert who is regularly featured in national magazines and television programs. He has traveled around the world, from China to the Caribbean. Gary is sought out by individuals, athletes, and large and small corporations to share with them his techniques on how to "peak" at their highest level possible, whether it is to increase sales or self-esteem. He teaches others to condition themselves for ultimate success by sharing with them practical ideas that both inspire and help them reach their goals.


POWER TALKING
How to Say What You Mean & Get What You Want
Sales Training, Effective Communication Skills and Positive Language
Sales Training and Development Seminar

 

George Walther
POWER TALKING
How to Say What You Mean & Get What You Want

Strategies for improving communication and team work. Eliminating powerless language, that can hurt credibility. How to keep your interactions more positive communication skills training for first impressions maximizing your productivity by being more pursuasive and more......

Communication skills training is extremely important for people in sales, management, customer service, public speaking, or any position dealing with people. In this powerful communication skills training video, expert George Walther shares the knowledge, skills, and insights necessary to take your communication skills to the next level. You'll learn specific ideas on how to be more positive, more persuasive, improve your first impression, improve teamwork, and use positive language to serve at a higher level. Whether routinely communicating with co-workers or clients, or defusing hostile customers, or seeking to build sales cooperation, or simply aiming to project a more positive image for your organization, you'll see results fast with this content-loaded communication skills training video.

George Walther is an internationally acclaimed expert in the area of communication skills training. His energetic style captivates, motivates and teaches people how to be more effective in business and in life. As a full-time professional business speaker since 1980, George Walther holds the National Speakers Association's Certified Speaking Professional designation, and has also been inducted into the Speaker Hall of Fame. He earned an MBA in marketing from UCLA, and graduated summa cum laude with a BA in Rhetoric and Public Address. Media appearances have included CNN, Live with Regis, The Wall Street Journal, Ladies Home Journal, and many others. In addition to his communication skills training, George Walther is an expert in telephone sales techniques.

 

THE SCIENCE OF POSITIVE FOCUS
Master Keys for Reaching Your Next Level

Personal Goal Setting, Achievement and Mental Focus
Personal Development Training Seminar

Brian Tracy
THE SCIENCE OF POSITIVE FOCUS
Master Keys for Reaching Your Next Level

GOAL SETTING TO REACH YOUR GOALS FASTER
UNCOVERING THE BIGGEST OBSTACLES TO ACHIEVEMENT
CREATING AN EVEN MORE COMPELLING FUTURE
INCREASING YOUR INCOME IN RECORD TIME
CREATING POSITIVE NEW HABITS & BREAKING THE NEGATIVE ONES
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

From goal setting to the psychology of achievement, New York Times bestselling author and motivational speaker Brian Tracy knows what he is talking about. This powerful session on staying positively focused is filled with ideas for higher achievement. You'll learn exactly what to do in order to the break negative pattern that are stopping you from reaching your next level. Goal setting is one of the core skills for creating your ideal life. You'll discover the critical steps necessary to stay focused on your goals and make the goal setting process fun, instead of a chore. You'll also get the motivational boost you may need, to follow through on your goals and keep yourself in balance. Loaded with great ideas and philosophies for the achievement of big dreams, this power-packed training video is one of Brian Tracy's best ever.

Brian Tracy is one of the most in-demand speakers in the world on the subjects of goal setting, success and personal performance. He's a dynamic and entertaining presenter, teaching critical laws and important ideas on how to reach higher levels of achievement. Brian Tracy is the author of numerous bestselling books and audio programs on achievement, and has appeared on countless television and radio shows. In addition, he is featured regularly in major publications across the country, and overseas. Brian Tracy has also conducted high-level consulting assignments with several billion-dollar-plus corporations in strategic planning and organization development.

 

MAKE MY LIFE EASIER
What the 21st Century Customer Really Wants
Customer Service, Quality Assurance and Business Training
Sales Training and Development Seminar

Warren Greshes
MAKE MY LIFE EASIER
What the 21st Century Customer Really Wants

BOOSTING CUSTOMER SATISFACTION BY MAKING YOURSELF INDISPENSABLE
HOW TECHNOLOGY IS CHANGING THE WAY WE DO BUSINESS
INCREASING CUSTOMER RETENTION THROUGH IMPROVED SERVICE
THE BEST WAYS TO ELIMINATE COMMON PRICE OBJECTIONS
HOW TO DIFFERENTIATE YOURSELF FROM THE COMPETITION
AND MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Expert speaker Warren Greshes is right on target in this motivational business training video geared towards boosting customer satisfaction. In it, he shares the importance of delivering extraordinary quality, service, convenience, and value, no matter what industry you are in. With the ability to buy almost anything online, the day of the mediocre salesperson is dead. The 21st century customer is more demanding than ever and will only deal with people who are ready, willing, and able to add extra value to everything they sell. And it's not just value ... It's quality, service, convenience, and value. Discover the importance of exceeding customer expectations in this powerful training video for increasing customer retention.

Award winning motivational speaker, Warren Greshes, knows what he's talking about. His inspiring stories and motivating philosophies help instill new levels of commitment towards excellence. After beginning his career as a National Sales Manager in the highly competitive Garment District of Manhattan, Warren Greshes then joined a New York City consulting firm. It was there that he tripled sales in just two years. Warren has served on the Board of Directors of the National Speakers Association, and in 1998 was awarded their highest designation, induction into the Speaker Hall of Fame. As a full time professional motivational speaker, he delivers over 70 programs each year on topics including customer satisfaction, customer service, goal setting, prospecting skills and sales techniques. Warren Greshes has an energetic, no-holds-barred delivery style that keeps his audiences engaged and entertained.

THE PLATINUM RULE
Powerful People Skills for Building Long Term Relationships
Sales Training, Communications Skills and Customer Service
Business Sales and Customer Service Training Seminar

Tony Alessandra
THE PLATINUM RULE
Powerful People Skills for Building Long Term Relationships

HOW TO CREATE RAPPORT FASTER THAN EVER BEFORE
MAXIMIZING YOUR OWN STRENGTHS AND WEAKNESSES
THE ART OF PICKING UP ON VERBAL, VOCAL, & VISUAL SIGNALS
HOW TO READ BEHAVIORAL STYLES QUICKLY & ACCURATELY
TREATING OTHERS THE WAY THEY WANT TO BE TREATED
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Understanding behavioral styles is critical for anyone in business today. Contrary to the popular Golden Rule, people do not necessarily want to be treated the way you want to be treated. Everybody has a preferred way they like to be treated, and understanding behavioral styles will help you connect with others in a way that is natural and comfortable to them.

Get ready for an entertaining and insightful seminar delivered by award-winning business trainer and bestselling author, Dr. Tony Alessandra. In this powerful session, you'll learn dozens of ideas for understanding behavioral styles, and dealing more effectively with anybody and everybody you meet. You'll discover the best ways of building rapport, how to break the ice with strangers, how to quickly and accurately size people up, how to adapt your style to make the other person feel more comfortable, and a whole lot more. Once you understand and master these powerful people skills, you'll be better equipped to build and maintain stronger relationships than ever before.

Dr. Tony Alessandra internationally known for his behavioral styles training. He is a widely published author, with fourteen books translated into seventeen foreign languages. He earned his MBA from the University of Connecticut - and his PhD in marketing from Georgia State University. As a speaker, Dr. Tony Alessandra has presented his behavioral styles training to literally hundreds of companies in diverse industries and always receives rave reviews. Recognized by Meetings & Conventions Magazine as "one of America's most electrifying speakers", he was inducted into the Speakers Hall of Fame in 1985, and continues to be rated as one of the best speakers in North America.

 

THE SCIENCE OF GETTING RICH
How to Use The Secret Law of Attraction
Getting Rich, The Law of Attraction and Economic Prosperity
Business and Personal Development Training Seminar

Bob Proctor
THE SCIENCE OF GETTING RICH
How to Use The Secret Law of Attraction

HOW TO TAP INTO THE SECRET LAW OF ATTRACTION
UNDERSTANDING THE SCIENCE OF GETTING RICH AND ACTING ON IT
FINDING THE EXCITEMENT, BIG IDEAS, & SOLUTIONS TO EVERY PROBLEM
HOW TO CREATE AND MAINTAIN A WINNER'S SELF-IMAGE
THE LAWS OF PROSPERITY CONSCIOUSNESS AND HOW TO USE THEM
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

This powerful motivational video features Bob Proctor in front of a live audience delivering his core seminar on the secret law of attraction and the science of getting rich. Bob Proctor has been teaching the law of attraction and the science of getting rich for more than 40 years, and is widely considered one of the world's greatest authorities on the subjects. As an internationally sought-after motivational speaker, Bob Proctor teaches the essence of Napoleon Hill's bestselling classic book, Think and Grow Rich, and does it in an energetic, witty, and captivating manner. As Bob says in the program, "this information is priceless", and claims he has bragging rights, because none of the material is his. As thought provoking as he is entertaining, Bob Proctor covers his entire core philosophy in this dynamic training video, complete with dozens of vibrant slides and visuals. This bestseller will help you to think outside the box, better understand the law of attraction, and activate the science of getting rich in your life.

Bob Proctor has focused his entire agenda around helping people create prosperity and greater spiritual awareness through the law of attraction and the science of getting rich. Bob knows what he's talking about, because he comes from a life of limitation and lack himself. Starting out as a high school dropout, then struggling for many years, and later becoming a self-made millionaire, Bob Proctor knows, from personal experience, what it takes to turn around your financial circumstances. Join the millions of people who have learned to tap into the law of attraction and act upon the greatness of their own minds, through Bob Proctor's best recorded training video to date.

MEMORY POWER
Supercharge Your Mind to Instantly Recall Names, Ideas & Information
Memory Training, Memory Retention and Memory Recall
Personal Training and Development Seminar

Blaine Athorn
MEMORY POWER
Supercharge Your Mind to Instantly Recall Names, Ideas & Information

RECALLING NAMES AND FACES WITH GREATER EASE
HOW TO MAKE A LASTING IMPRESSION ON YOUR CUSTOMERS
INCREASING YOUR RETENTION AT MEETINGS AND CLASSES
DEVELOPING EVEN GREATER FOCUS & AWARENESS
HOW TO INSTANTLY REMEMBER IMPORTANT INFORMATION
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Memory training can be beneficial for students and business professionals alike. With information coming to us at a faster speed than ever, there has never been a more important time to enjoy the benefits of memory training. The fact is, most people never receive memory training in high school or college, yet the benefits can be immense. Whether it's a clients name or a new product presentation, or studying for an exam, we could all benefit from using our memory more effectively.

Join memory training expert Blaine Athorn, as he guides you through the process of retraining your brain to be more efficient. In this session, Blaine will teach you his entire technique for remembering the things that are most important to you. You'll learn how to use more of your brainpower in a whole new way, completely different from how most of us were taught to memorize. This memory training seminar is highly recommended to anyone serious about reaching higher levels of success and awareness in life.

As president and founder of The Memory Training Institute, Blaine Athorn has been involved in the communication skills arena for more than 20 years. He's been a guest speaker at over 2,000 companies nationwide, and has helped simplify and revolutionize memory training so anybody can master it. In addition to custom designing workshops for corporations and organizations, Blaine Athorn has also developed educational programs for students of all ages. Thousands have applied these learning and success skill to increase their grades, self-confidence and enthusiasm for learning.

STREET SMART SELLING & MARKETING
Innovative Tactics for Taking Your Client Base to A Whole New Level
Sales Training, Innovation and Marketing Skills

Jeff Slutsky
STREET SMART SELLING & MARKETING
Innovative Tactics for Taking Your Client Base to A Whole New Level

QUALIFYING YOUR MOST PROFITABLE PROSPECTS WITH PRECISION
HOW TO CREATIVELY OUTSMART YOUR COMPETITION
SALES AND MARKETING TRAINING TIPS THAT WORK
INCREASING YOUR COLD CALLING SKILLS & RESULTS
GETTING YOUR PROSPECT TALKING & BUYING MORE THAN EVER
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Sales and marketing training is essential for any business, small or large. No matter what your industry is, sales and marketing training can give you the competitive edge. In this fast-paced, entertaining, and idea-loaded program, you'll learn dozens of innovative tactics for selling and marketing your products and services more effectively than ever before. You'll hear clever stories loaded with insights, ideas, and humor. And finally you'll be reminded of some of the most important sales basics that many of us tend to forget. If you are ready to start thinking outside the box, Jeff Slutsky's sales and marketing training seminar will give you the tools you need, with an entertaining twist.

Jeff Slutsky is well versed on the subject of sales and marketing training. He is known for his energetic, entertaining, and high-content style. As dynamic as he is informative, Jeff knows how to captivate an audience from start to finish. His Street Fighting program has received a great deal of national media attention, in fact, Jeff Slutsky's work has been discussed and written about in The Wall Street Journal, USA Today, Success Magazine, Inc. Magazine, and CNN. In addition to having authored 8 powerful books, he is a contributing author to the bestselling book, Chicken Soup for the Soul at Work. As a speaker and trainer, Jeff Slutsky has helped hundreds of prestigious organizations, including AT&T, McDonald's, American Express, Walt Disney, Pizza Hut, Sony, the city of Dallas, the state of Arkansas, and the country of India. With more than 20 years experience in sales and marketing training, Jeff Slutsky is an excellent choice for training and entertaining your team.

WOULD YOU DO BUSINESS WITH YOU?
How to Get, Keep, & Wow Customers in a Competitive Market
Exceeding Customer Expectations, Enhancing Customer Loyalty and Increasing Customer Retention
Sales Training and Development Seminar

Jane Handly
WOULD YOU DO BUSINESS WITH YOU?
How to Get, Keep, & Wow Customers in a Competitive Market

HOW TO REDUCE CUSTOMER FALLOUT & INCREASING SATISFACTION
TEAMING WITH YOUR INTERNAL CUSTOMERS FOR HIGHER PRODUCTIVITY
HANDLING DIFFICULT CUSTOMERS & ACCOUNTS WITH EASE
HOW CUSTOMER SERVICE TRAINING CAN BRING YOU CUSTOMERS FOR LIFE
GENERATING HIGHER LEVELS OF REPEAT BUSINESS & REFERRALS

AND MUCH MORE ...

Full length mp3 audio version, plus note guide, included on this DVD video

Customer service training can positively impact customer retention and is an essential part of any retail, service or sales organization. For more than 20 years, Jane Handly has been a highly sought-after customer service training expert. She teaches practical ideas on exceeding expectations, handling difficult situations, increasing internal teamwork, boosting sales and much more. As dynamic as she is down to earth, her unique style captivates and motivates people to go the extra mile to wow their customers. Customer service training can make the difference between customer loyalty and customer indifference. Make sure your team is equipped with all the skills they can get to take their customer service skills to the next level.

Starting out as a graduate of Wake Forest University with a Masters Degree in Communication, Jane Handly went on to become an author as well. Her two books: "Getting Unstuck" and "Why Women Worry" have been the subject of articles in Business Week, Money Magazine, Ladies Home Journal and USA Today. In addition, she has appeared on more than 200 radio and television programs. Her impressive list of clients includes American Airlines, Neiman Marcus, Pepsi, Bristol Myers Squibb, Verizon, Southwest Airlines, Seven Eleven, Subway and hundreds of other prestigious companies and franchises. As a consultant, Jane Handly has researched over 700 major businesses and has gathered information that includes over a half million face to face encounters with customer contact employees. She knows beyond a shadow of a doubt what it takes to get and keep your customers. Discover why Jane Handly is one of America's top customer service training experts with this powerful training video.

HOW TO MAKE EVERY DAY A TERRIFIC DAY
Proven Life Skills for Creating Balance, Happiness, and a Positive Mental Attitude
Positive Attitude, Life Balance and Achievement
Motivational and Personal Development Seminar

Ed Foreman
HOW TO MAKE EVERY DAY A TERRIFIC DAY

Proven Life Skills for Creating Balance, Happiness, and a Positive Mental Attitude

HOW TO MAINTAIN A POSITIVE ATTITUDE EVEN WHEN TIMES ARE TOUGH
DEVELOPING NEW HABIT PATTERNS WHILE BREAKING THE OLD ONES
CREATING MORE BALANCE, VITALITY, AND MEANING IN YOUR LIFE
REMOVING NEGATIVE FACTORS THAT STOP YOU FROM ACHIEVING MORE
HOW TO AVOID WORRY, LOWER STRESS, AND FEEL BETTER
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

In this fast-paced positive attitude training video, top motivational speaker Ed Foreman recommends a series of easy to implement strategies for overcoming the daily bombardment of negativity surrounding us. You'll learn the basic habit patterns of winners, techniques for overcoming worry, how to help others to have a more positive attitude, and dozens of ideas to make sure that every day is a terrific day. Whether you are in sales, service, management, or any other capacity in business, maintaining a positive attitude is critical for success.

When it comes to motivating and teaching people how to have a consistent, positive attitude, Ed Foreman is one of America's best! Serving corporate America for more than 40 years, he has been a full time management consultant and motivational speaker in high demand. As a trainer, Ed Foreman regularly addresses corporations and associations across America conducting his highly acclaimed positive attitude training seminars. In addition, he has been positively featured on CBS 60 Minutes, and has been inducted into the Speaker Hall of Fame. Through his down-to-earth, humorous style, and no-nonsense approach, audiences consistently give him rave reviews. At 71 years young, Ed Foreman is living proof of the benefits of living a positive lifestyle.

OUTSELLING YOUR COMPETITION
How to Double Your Sales & Double Your Income
Sales Training, Closing Techniques and Prospecting Skills
Sales Training and Development Seminar

Brian Tracy
OUTSELLING YOUR COMPETITION

How to Double Your Sales & Double Your Income

CRITICAL TOOLS FOR REACHING YOUR SALES GOALS FASTER
PROSPECTING SKILLS FOR ATTRACTING MORE PROFITABLE CLIENTS
PROVEN STRATEGIES FOR OVERCOMING CALL RELUCTANCE
RELATIONSHIP BUILDING TOOLS USED BY THE BEST SALESPEOPLE
LEARN SALES SKILLS FOR MORE EFFECTIVELY CLOSING THE SALE
AND MORE ...

Full length mp3 audio version, plus note guide, included on this DVD video.

In this powerful sales training video recorded in front of a live audience, you'll learn sales skills that will take your career to the next level. Sales training legend Brian Tracy gives you a series of practical, proven closing sales techniques you can use immediately to increase productivity. You'll learn prospecting skills, overcoming call reluctance, getting more qualified appointments, building long-term relationships, and closing the sale. You'll also learn how to get and stay motivated to reach your important sales goals, all year long. From rookies to veterans, this is a "must view" sales training program.

Brian Tracy is one of the most in-demand speakers in the world on the subjects of sales training and personal development. He's a dynamic and entertaining presenter, teaching critical laws and important ideas on how to reach higher levels of achievement, and avoid the most common reasons many people fail. As the author of dozens of books covering the entire spectrum of human and corporate performance, Brian Tracy has appeared on countless television and radio shows. He is also featured regularly in major publications across the country, and overseas. Brian Tracy has also conducted high-level consulting assignments with several billion-dollar-plus corporations in strategic planning and organization development. Discover why Brian Tracy is touted as being one of America's leading sales training gurus.

DOUBLING YOUR PRODUCTIVITY
How to Manage Your Time & Organize Your Life
Time Management Training, Productivity Enhancement and Organizational Skills
Personal Development and Business Training Seminar

Brian Tracy
DOUBLING YOUR PRODUCTIVITY
How to Manage Your Time & Organize Your Life

MANAGE & ORGANIZE YOUR MOST IMPORTANT PRIORITIES
TIME MANAGEMENT TIPS FOR STAYING AHEAD OF THE GAME
ELIMINATE THE TIME WASTERS AND BOOST PRODUCTIVITY
LEARN HOW TO SAY NO TO THE UNIMPORTANT THINGS
DEVELOP A GAMEPLAN FOR YOUR LIFE THAT WORKS
AND MUCH MORE ...

Full length mp3 audio version, plus note guide, included on this DVD video.

Effective time management is one of the most important skills for boosting productivity. In this powerful time management session by Brian Tracy, you'll learn how to organize every area of your life. You'll discover several time management tips, including the best ways to eliminate time wasters, time management techniques for maximizing productivity, how to increase your personal power, how to make yourself more valuable, and keys for staying motivated. No matter what you do for a living, this session promises to bring your time management skills and organizational skills to a new level.

Brian Tracy is one of the most in-demand speakers in the world on the subjects of effective time management, business productivity and personal performance. He's a dynamic and entertaining presenter, teaching important strategies on how to reach higher levels of achievement, income and happiness. As the author of dozens of books covering the entire spectrum of human and corporate performance, Brian Tracy has appeared on countless television and radio shows. He is also featured regularly in major publications across the country, and overseas. Brian Tracy has also conducted high-level consulting assignments with several billion-dollar-plus corporations in strategic planning and organization development.

 

LIVE FULL & DIE EMPTY
How to Tap Your Full Potential and Realize Your Dreams

Motivation, Presentation Skills and Postive Attitude
Personal Development Training Seminar

Les Brown
LIVE FULL & DIE EMPTY
How to Tap Your Full Potential and Realize Your Dreams

BRINGING YOUR ENERGY TO WHERE IT NEEDS TO BE
OVERCOMING SELF-IMPOSED LIMITATIONS & OBSTACLES
BOOSTING YOUR BELIEF IN YOUR GOALS & DREAMS
TAKING YOUR COMMUNICATION STYLE TO THE NEXT LEVEL
HELPING YOURSELF BY HELPING OTHERS TO LIVE BETTER LIVES
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Les Brown is an explosive motivational speaker, and this performance is one of his best ever! He brings a passion to the platform that is unparalleled by any other motivational speaker, and it is 100% from the heart. In this compelling motivational video, Les Brown shares the importance of living your dreams now, and not waiting for "some day" to go after your biggest aspirations. He will help you to expand your vision of what's possible, and boost your belief in your goals and vision. Research has shown that most people go to their graves with their music still in them, and the majority of their dreams left unfulfilled. Don't be a victim of this common destiny that only leads to regrets. From powerful success principles to captivating stories, Les Brown's energy as a motivational speaker will inspire you to leap towards your new, expanded vision with more enthusiasm than ever before. Discover for yourself why Les Brown is in high demand as a motivational speaker.

As a world-renowned motivational speaker, Les Brown delivers a powerful message which helps people live up to their full potential. He and his twin brother were born in an abandoned building in the Liberty City section of Miami. They were both adopted at the age of six weeks by Mrs. Mamie Brown, a single woman with a low income and little education, but a very big heart. In elementary school, Les Brown was labeled educable mentally retarded. This stigma stayed with him for many years, damaging his self-esteem and his self-image through his entire adolescence. With the help of a mentor, Les shook off this label and began to take charge of his life. Although Les Brown never went to college, his persistence and determination initiated a process of unending self-education, which today, distinguishes him as a top motivational speaker worldwide. His "heart-felt" style and tremendous passion for speaking and training leaves audiences with a larger vision for their lives and the motivation to take immediate action.

 

CREATING CUSTOMERS FOR LIFE
Innovative Ideas for Boosting Sales and Outsmarting the Competition

Sales Training, Communication Skills and Customer Loyalty
Sales Training and Development Seminar

Michael Wickett
CREATING CUSTOMERS FOR LIFE

Innovative Ideas for Boosting Sales and Outsmarting the Competition

HOW TO ASK THE MOST IMPORTANT QUESTIONS AT THE RIGHT TIME
TURNING YOUR CUSTOMERS INTO WALKING TESTIMONIALS
HOW TO RECEIVE HIGH QUALITY, HONEST ANSWERS TO YOUR QUESTIONS
CUSTOMER RETENTION STRATEGIES THAT WILL MAKE THEM SAY "WOW"
STRENGTHENING RELATIONSHIPS BY SUPPORTING PEOPLE'S ALIVENESS
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Customer retention is critical for most businesses. Experts have proven that it costs a whole lot more to attract a new customer than it does to keep an existing one. Yet many companies do not have a specific customer retention plan in place. In this exciting and idea loaded sales training video, you'll discover powerful customer retention strategies for immediately boosting sales. Highly acclaimed speaker Michael Wickett delivers practical and unique ideas for connecting with customers at a deeper level through questions, listening, and communication excellence. He shares clever tactics for boosting customer loyalty, plus he shows you how to get more referrals than ever before. He'll also show you a method and order in which to ask questions that will have a direct relation on how much the customer likes you. Finally, Michael Wickett shares creative and impactful ideas for winning your customers' trust and keeping it for life! You will thoroughly enjoy and benefit from this outstanding sales training video for increasing customer retention.

Michael Wickett is one of the most dynamic motivational speakers in North America on the subjects of customer retention and sales training. His explosive enthusiasm combined with powerful, practical ideas has gained him great appeal among professionals across America. In addition to his authoring several best-selling audio learning programs, Michael Wickett has created specific customer retention training programs for various industries and consistently gets rave reviews on his projects. With expertise in the areas of sales training, customer retention, team building, and personal development, Michael is in high demand as a business trainer, seminar leader and personal coach.

THE LES BROWN STORY
Life Lessons from the Man Behind the Motivation
Motivation, Positive Attitude and Overcoming Obstacles
Personal Development Training Seminar

Les Brown
THE LES BROWN STORY
Life Lessons from the Man Behind the Motivation

OVERCOMING YOUR MOST CHALLENGING OBSTACLES
POSITIVE THINKING STRATEGIES FOR ATTRACTING GOOD THINGS
INCREASING YOUR ENERGY LEVEL FOR MAXIMUM MOTIVATION
UNCOVERING THE HIDDEN POWER OF FORGIVENESS
CREATING AN ATTITUDE THAT MAKES YOU UNSTOPPABLE
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Les Brown has released a number of motivational videos over the years, and this is certainly one of the best. Many people refer to Les Brown as one of the greatest motivational speakers in the world. He has been a motivational business speaker for more than 30 years across a broad range of industries. This particular Les Brown motivational video covers more about his life than any other. He uses his own life experience as an example, to teach powerful principles and philosophies for overcoming life's greatest challenges, and going to your next level. You'll hear his best stories ever, including the famous "You've Got to Be Hungry" story about how he made it as a disc jockey. You'll discover the gift of forgiveness, how to have more energy, positive thinking strategies, the power of persistence, expanding your dreams, and more. Les Brown also talks about winning the battle against prostate cancer, and the mindset necessary to overcome any illness. If you are looking for a great motivational business speaker on video, this program promises to deliver.

As a world renowned motivational business speaker, Les Brown delivers a powerful message which helps people live up to their full potential. He and his twin brother were born in an abandoned building in the Liberty City section of Miami. They were both adopted at the age of six weeks by Mrs. Mamie Brown, a single woman with a low income and little education, but a very big heart. In elementary school, Les Brown was labeled educable mentally retarded. This stigma stayed with him for many years, damaging his self-esteem and his self-image through his entire adolescence. With the help of a mentor, Les shook off this label and began to take charge of his life. Although Les Brown never went to college, his persistence and determination initiated a process of unending self-education, which today, distinguishes him as one of America's top motivational business speakers. His "heart-felt" style and tremendous passion for speaking and training leaves audiences with a larger vision for their lives and the motivation to take immediate action.

 

PROFIT PRODUCING PEOPLE SKILLS
How to Better Your Communications & Improve Your Bottom Line
Communication Training, Voicemail and People Skills
Sales Training and Development Seminar

Shawn Schuh
PROFIT PRODUCING PEOPLE SKILLS

How to Better Your Communications & Improve Your Bottom Line

EFFECTIVE PEOPLE SKILLS FOR BUILDING LONG TERM RELATIONSHIPS
HOW TO GAIN GREATER RESPECT FROM EVERYONE YOU DEAL WITH
AVOIDING THE BIGGEST MISTAKES IN BUSINESS & PERSONAL COMMUNICATIONS
VOICE MAIL, EMAIL, & WRITING TIPS FOR CONNECTING AT A DEEPER LEVEL
EFFECTIVE COMMUNICATION SKILLS FOR THANK YOU NOTES
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Effective communication skills and people skills are essential in business. In today's highly competitive world, you need to connect with your customers and prospects better than your competitors do, and little things can have a big impact. Using effective communication skills and people skills can make the difference between mediocrity and excellence.

In this high-energy program on effective people skills, you'll discover practical techniques and easy to implement strategies for bettering your communication skills in all of the critical areas. Shawna Schuh covers voice mail, e-mail, thank you notes, face-to-face communications and a number of other subtopics, all related to creating happier, healthier interactions. You'll be more equipped than ever to build and maintain long-term relationships in your personal and your professional life.

Shawna Schuh is a captivating motivational speaker who teaches effective communication skills, people skills, and customer retention. She has over two decades of experience in communication, motivation, sales and finesse. Shawna Schuh is the author of numerous books and articles on effective communication skills, including 51 Ways to Pick Up Your Get Up and Go, and How to Nail Voice Mail. As a highly effective communication skills trainer, she is in demand across North America, and boasts an impressive list of clients including Farmers Insurance, Nordstrom's, and Nike. Shawna Schuh's style is consistently described as entertaining, content-filled, and down-to-earth.

HIGH PERFORMANCE SELLING
Part One - Building Customer Loyalty • Part Two - Needs Analysis Selling
Sales Training, Customer Loyalty and Enhancing Communication
Sales Training and Development Seminar

Don Hutson
HIGH PERFORMANCE SELLING
Part One - Building Customer Loyalty
Part Two - Needs Analysis Selling (plus 2 bonus topics!)

HOW TO BOOST CUSTOMER LOYALTY AND GAIN MORE REFERRALS
WHY SELLING VALUE, NOT PRICE IS THE BEST WAY TO WIN
UNDERSTANDING NEEDS ANALYSIS QUESTIONING TECHNIQUES
EXCEEDING CUSTOMER EXPECTATIONS THROUGHOUT THE SALES PROCESS
STAYING MORE MOTIVATED THAN EVER TO REACH YOUR SALES GOALS
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

This fast-paced sales training video is full of sales skills and customer loyalty ideas. Many salespeople spend the majority of their time seeking new customers, while true sales professionals enjoy steady business from long-term clients. In part one of these power-packed seminars; you'll learn how to advance your customers up the "customer loyalty ladder" to higher levels of repeat business and more referrals than ever. In part two, you'll gain valuable sales training insights into Needs Analysis Selling. Whether it's asking high quality questions, taking pertinent notes, or communicating for greater understanding, sales training expert Don Hutson illustrates how we can be even more effective in every phase of the sales process. As a value-added bonus, Don covers two additional topics of interest, The Evolution of Selling and Selling Different People Differently. You'll walk away from these motivating sessions with new insights, knowledge, and drive.

Don Hutson's careers in sales, management, speaking, and sales training have brought him many honors. He successfully worked his way through the University of Memphis, graduating with a degree in Sales. After becoming the #1 salesperson in a national training organization, he established his own sales training firm and shortly thereafter was in demand as a professional motivational speaker, sales trainer, and customer loyalty expert. Since then Don Hutson has addressed over two-thirds of the Fortune 500 companies. He is Chairman and CEO of U.S. Learning and makes some 85 speaking appearances each year. Don Hutson was elected by his peers to the presidency of the National Speakers Association, and he has received its "Cavett Award" as member of the year. He is also been inducted into the Speaker Hall of Fame.

 

21st CENTURY LEADERSHIP
How to Build Your Team, Your Career, and Yourself
Leadership Skills, Management Training Techniques and Relationship Building
Business Training and Development Seminar

Don Hutson
21st CENTURY LEADERSHIP
How to Build Your Team, Your Career, and Yourself

LEADERSHIP SKILLS FOR MANAGING DIFFERENT PEOPLE DIFFERENTLY
COACHING YOUR TEAM FOR EXTRAORDINARY RESULTS
MOTIVATING YOUR TEAM TO PERFORM AT FULL POTENTIAL
TEAM BUILDING SKILLS FOR CLARIFYING THEIR GOALS AND YOURS
HOW TO GAIN EVEN GREATER COOPERATION IN ANY SITUATION
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Leadership training is critical to the success of any organization. Executives, managers, and business owners are constantly creating a culture in their organizations through the leadership skills and style they demonstrate. Leadership training should be a regular part of any company's training regimen, because a managing and leading person is an art. It takes a specific set of skills to do it well, in order to gain cooperation and create a breakthrough, high-performance team. In this dynamic, content-loaded session, you'll discover specific leadership training strategies and techniques for being an extraordinary leader. You'll learn how to motivate and positively connect with your team, how to use a coach for outstanding results, the secrets of exceptional managers, managing different people differently, helping your people clarify their goals, and more. With a detailed fourteen page note guide included, this is a high-content leadership training program that will benefit everyone from the entry level manager to the chief executive officer.

Don Hutson's careers in motivational speaking, sales and leadership training have brought him many honors. He successfully worked his way through the University of Memphis, graduating with a degree in Sales. After becoming the #1 salesperson in a national training organization, he established his own leadership training firm, and shortly thereafter was in demand as a professional speaker and leadership training expert. Since then, Don Hutson has addressed over two-thirds of the Fortune 500 companies and makes some 85 speaking appearances each year. Don was elected by his peers to the presidency of the National Speakers Association, and he has received its "Cavett Award" as member of the year. He is also been inducted into NSA's Speakers Hall of Fame. In this high-content video program Don Hutson delivers practical leadership training in an entertaining manner.

 

THE UNBREAKABLE LAWS OF SELF-CONFIDENCE
How to Tap the Infinite Potential Within

Brian Tracy
THE UNBREAKABLE LAWS OF SELF-CONFIDENCE
How to Tap the Infinite Potential Within

BOOST YOUR SELF-CONFIDENCE AND SELF-CONCEPT TO A WHOLE NEW LEVEL
OVERCOME NEGATIVE PROGRAMMING THAT COULD BE HOLDING YOU BACK
LEARN THE CRITICAL LAWS FOR GETTING EVERYTHING YOU WANT
REPROGRAM YOUR SUBCONSCIOUS MIND TO STAY POSITIVE, NO MATTER WHAT
DISCOVER CRITICAL LAWS FOR BUILDING YOUR SELF-ESTEEM
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Self-esteem and self-confidence play a major role in any quest for a happier, more fulfilling life. In this content-filled training video, self-esteem expert Brian Tracy brings you dozens of important ideas for taking your self-esteem and self-confidence to the next level. Of all the keys to success, self-confidence and self-esteem are the two critical factors that impact all areas of life. They determine how much money you will earn, how happy you will be, the quality of your relationships, your ability to attract the things you want, and more. Your self-confidence and self-esteem are everything! The challenge is that most of us were programmed with messages that lower our self-confidence from a very young age, and this old programming interferes with our ability to conquer our most coveted dreams and goals. In this powerful session, you'll learn all of the most critical laws for literally reprogramming your mind and boosting your self-esteem, self-confidence, and self-concept to new levels.

Brian Tracy is one of the worlds most powerful and sought-after seminar leaders, speaking on personal performance, self-concept, sales, leadership, and business success. He has traveled and worked in more than eighty countries, and speaks four languages. Brian Tracy is a New York Times bestselling author, having written dozens of books that have been translated into more than twenty languages. He has appeared on countless television and radio shows, and is featured regularly in major publications across the country, and overseas. He has also conducted high-level consulting assignments with several billion-dollar-plus corporations in strategic planning and organization development. Brian Tracy is married, with four children, and is headquartered in Solana Beach, California.

 

PROSPECTING SKILLS THAT WORK
How to Set More Appointments & Close More Sales
Sales Training, Telephone Sales Skills and Telemarketing
Sales Training and Development Seminar

Warren Greshes
PROSPECTING SKILLS THAT WORK
How to Set More Appointments & Close More Sales

OVERCOMING CALL RELUCTANCE TO ALWAYS REACH YOUR ACTIVITY GOAL
DEVELOPING A POWERFUL APPOINTMENT SETTING SCRIPT THAT WORKS
HANDLING OBJECTIONS MORE EFFECTIVELY THAN EVER BEFORE
USING KEY PROSPECTING SKILLS FOR STAYING CONSISTENTLY MOTIVATED
INNOVATIVE TELEPHONE SALES SKILLS FOR GETTING BIG RESULTS
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Prospecting skills and telephone sales skills are critical to the success of many sales professionals. Those who's principle activity is appointment setting or selling a product or service via the phone can greatly benefit from learning new prospecting strategies, and telephone sales skills. Prospecting is a critical activity that typically leads to more sales, yet most salespeople dislike it. In this fast-paced, entertaining session, Warren Greshes presents a proven system that takes the guesswork out of prospecting skills and telemarketing. He will show you how to stay consistently motivated, overcome call reluctance, develop a powerful script for setting appointments, keep track of your activity, lower sales resistance, handle the most common objections with ease, and actually enjoy the entire process. If you know you need to do more prospecting, but can't get yourself motivated on a consistent basis, this program will give you the telephone sales skills and inspiration you need.

Warren Greshes started as a salesman in New York City's Garment District, and quickly became a National Sales Manager at the age of twenty-four. By twenty-seven, he was running the entire company. In 1984 Warren moved on to become head of Sales & Marketing for a New York City consulting firm and in two years tripled the company's sales. In 1986, Warren started his own company, and since then has traveled the world delivering prospecting skills, telephone sales skills, and goal setting techniques to corporations and associations both large and small. Having been inducted into the Speakers Hall of Fame, Warren Greshes is one of America's most talented sales trainers and motivators.

COYOTE POWER
How to Thrive, Not Just Survive
Sales Training, Adaptability, Effective Teamwork and Courage
Sales Training and Development Seminar

Joel Weldon
COYOTE POWER
How to Thrive, Not Just Survive

ADAPTABILITY AND BEING MORE CREATIVE THAN EVER BEFORE
UNDERSTAND THE DYNAMICS OF TEAMWORK AND HOW TO BE A BETTER PLAYER
HOW TO HAVE MORE COURAGE IN BUSINESS AND IN LIFE
DEVELOP THE 30 DAY MINDSET FOR GOAL ACHIEVEMENT
LEARN TEAMWORK SKILLS THAT WILL GUARANTEE YOUR SURVIVAL
AND MORE ...

Full length mp3 audio version, plus note guide, included on this DVD video.

Effective teamwork, adaptability, and courage are all critical to the success of any professional in today's business climate. A shortcoming in any one of the three areas could cause failure, and possibly even extinction! In the animal world, coyotes have not only survived, they have thrived in the face of an all-out war to exterminate them - because they've learned adaptability techniques, teamwork skills, and they exhibit amazing courage. In this high-energy session, award-winning speaker Joel Weldon shows you how to thrive by understanding the positive attributes of the coyote. With adaptability, effective teamwork, and courage being the main themes, you'll learn several techniques and tools for turning average performance into excellence, no matter what your career or profession is.

As one of the most highly respected speakers in North America for more than 30 years, Joel Weldon has been teaching effective teamwork, adaptability, and courage to many of the world's leading organizations. In addition, he has conducted sales training and customer service training programs that have impacted tens of thousands of people around the world. Joel Weldon has been inducted into the National Speakers Hall of Fame, and has received the highest honor in his profession, the Golden Gavel, for his profound impact on corporate America. Joel is passionate, enthusiastic, insightful, and humorous, as he shares timeless truths that can really make a difference.

GOAL SETTING TECHNIQUES THAT WORK
How to Create a Five Year Action Plan for Your Life
Personal Goal Setting, Motivation and Relationship Building
Personal Development Training Seminar

Warren Greshes
GOAL SETTING TECHNIQUES THAT WORK
How to Create a Five Year Action Plan for Your Life

THE MOST IMPORTANT REASONS TO WRITE YOUR GOALS DOWN
HOW TO STAY MOTIVATED DAILY TO REACH YOUR REALLY BIG GOALS
SIMPLE AND POWERFUL GOAL SETTING TOOLS TO CREATE YOUR 5 YEAR PLAN
STAYING POSITIVELY FOCUSED ON YOUR TARGET OUTCOMES AND ACTIVITIES
EXPANDING YOUR VISION OF WHAT'S POSSIBLE AND WHAT'S REALISTIC
AND MORE ...

Full length mp3 audio version, plus note guide, included on this DVD video.

Effective goal setting is one of the most important habits you can develop. Goal setting is the core skill for achieving success in your relationships, your health, and your profession. So why is it that many of us never get around to doing it? In this fast-paced, entertaining session, motivational speaker Warren Greshes presents a proven system that takes the guesswork out of goal setting. He will show you how to set your goals correctly, and then actually lead you through the process of creating your five-year goal setting plan. If you know you need to get clear about your future, but haven't yet clarified your vision, this program will give you the tools and motivation you need to get started now.

Warren Greshes started as a salesman in New York City's Garment District, and quickly became a National Sales Manager at the age of twenty-four. By twenty-seven, he was running the entire company. In 1984, Warren moved on to become head of Sales & Marketing for a New York City consulting firm, and in two years tripled the company's sales. In 1986, Warren Greshes began offering his services as a motivational speaker and trainer. Since then has traveled the world, delivering goal setting speeches and sales training seminars to corporations and associations both large and small. Having been inducted into the Speakers Hall of Fame, Warren Greshes is one of the most talented seminar leaders and motivational speakers in the world on the subject of goal setting.

 

SUPER SALES PRESENTATIONS
How to Captivate Your Prospects in a Distracted, Preoccupied World
Presentation Skills, Sales Training and Public Speaking
Business Training and Development Seminar

Patricia Fripp
SUPER SALES PRESENTATIONS
How to Captivate Your Prospects in a Distracted, Preoccupied World

STRATEGIES FOR DELIVERING YOUR PRESENTATION IN THE RIGHT ORDER
USING STORIES AND OTHER TACTICS TO CONNECT WITH YOUR AUDIENCE
PRESENTATION SKILLS FOR MAKING YOURSELF MORE MEMORABLE
AVOIDING COMMON MISTAKES MANY PEOPLE MAKE WHEN PUBLIC SPEAKING
HOW TO FOCUS ON WHAT'S MOST IMPORTANT TO YOUR AUDIENCE
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Presentation skills training is critical for anyone who sells face to face. Every day, salespeople with superior products and services lose business to their competitors because the sales presentation skills of their competitors are superior. Many salespeople have a fear of speaking to groups, often because they don't have the presentation skills training and public speaking skills they need to deliver their message in an effective and entertaining manner. Discover how you can gain an unfair advantage, as veteran speaker and speech coach Patricia Fripp gives you dozens of ideas for taking your sales presentation skills to the next level. You'll learn how to open, how to close, how to build credibility, how to use stories, how to handle adverse questions, how to be remembered, and several other valuable public speaking techniques that work. After viewing this presentation skills training program, you'll be more prepared, more persuasive, and more powerful in front of any size audience.

Patricia Fripp has been a professional speaker for more than 30 years. She was the first female to become president of the 4,000 member National Speakers Association, and is recipient of the highly coveted speaking industry Hall of Fame Award. Meetings and Conventions magazine named her "One of the 10 most electrifying speakers in North America".  Patricia Fripp conducts presentation skills training programs and keynote speeches for Fortune 500 companies, national associations, and private corporations. In addition, she teaches executive speaking skills to corporate leaders. Not bad, for a young woman who became a hairstylist at 15, and arrived in the US at age twenty with little money and no contacts.

 

THE WILLIE FACTOR
How to Be Extraordinary in Sales and Service
Sales Training, Customer Service and Team Building
Sales Training and Development Seminar

Joel Weldon
THE WILLIE FACTOR
How to Be Extraordinary in Sales and Service

HOW TO PAY ATTENTION TO THE SALES SKILLS THAT MATTER
ENHANCE YOUR PRESENTATION WITH "YOU" LANGUAGE
BEING THE KIND OF PERSON EVERYBODY WANTS TO DO BUSINESS WITH
KNOWING YOUR PRODUCT, YOUR CUSTOMER, AND YOUR MARKETPLACE
THE POWER OF GRATITUDE AND HOW TO MAKE A DIFFERENCE
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

This entertaining sales and customer service training video is loaded with time-proven sales skills and practical ideas for increasing customer satisfaction. Sales training and customer service training are two of the most important areas for any business to focus on. Being extraordinary is no longer optional; it is a "must" in order to make it in today's competitive world. This unique program was developed when a typical taxi ride from the airport to a hotel turns out to be everything but ordinary. Award-winning speaker and sales training expert Joel Weldon crosses paths with an amazing man who redefines what it means to sell and deliver superior customer service. Buckle your seat belt and get ready for a fascinating journey, as Joel Weldon helps you relive the adventures of Willie, and the amazing difference that anyone can make, when they have passion for their work, and pride in everything they do. Blending real life stories, inspiration, unique humor, and sales skills, Joel Weldon reveals a higher standard for selling and serving in today's competitive marketplace.

As one of the most highly respected sales training and customer service training speakers in North America for more than 30 years, Joel Weldon has been an "Idea Consultant" to many of the world's leading organizations. He's been inducted into the National Speakers Hall of Fame, and has received the highest honor in his profession, the Golden Gavel, for his profound impact on corporate America. Joel Weldon is passionate, enthusiastic, insightful, and humorous, as he shares important sales skills and customer service ideas that can really make a difference.

 

ACTIVATING THE LAW OF ATTRACTION
The Ultimate Program for Creating Your Perfect Life
Personal Development Seminar - The Secret Law of Attraction
Attacting Excellent Health, Abundance and Great Relationships

Jack Canfield
ACTIVATING THE LAW OF ATTRACTION

The Ultimate Program for Creating Your Perfect Life

UNDERSTANDING AND MAXIMIZING THE POWER IN THE LAW OF ATTRACTION
THINKING BIG & RAISING YOUR BELIEVABILITY FACTOR TO NEW LEVELS
AVOIDING THE MAJOR REASONS MOST PEOPLE FAIL IN LIFE
HOW TO CLARIFY YOUR VISION IN 7 IMPORTANT AREAS
THE POWER OF GRATITUDE AND HOW TO BE MORE GRATEFUL
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Like gravity, the Law of Attraction is at work in your life every day. Once you become aware of the laws of attraction, and their possibilities, you can direct and amplify these hidden powers to get the results you want. In this captivating seminar on video, speaking legend Jack Canfield defines critical steps and thought processes that can take your life to a whole new level. You'll learn the three major components of the law of attraction for attracting excellent health, abundance, and great relationships. Plus, you'll hear powerful stories, including some from Chicken Soup for the Soul that will expand your vision and touch your heart. You'll walk away from this Law of Attraction program with a clear sense that virtually anything is possible when you are in alignment with what you want and ready to receive it. Discover the ultimate seminar for getting everything you have always dreamed of, and activate the Law of Attraction in your life today!

As the originator of the Chicken Soup for the Soul series, Jack Canfield has been the driving force behind the development and delivery of over 100 million books sold. He is an award winning speaker on the law of attraction who has been coaching and inspiring people for more than 30 years. With his role as one of the experts in the hit movie The Secret, Jack Canfield continues to be a major player in the self-help arena. He has appeared on hundreds of radio and television shows, including Oprah and Larry King Live. In addition, he holds the Guinness Book World Record for having seven books simultaneously on the New York Times Bestseller List - beating out Stephen King. With his down-to-earth and humble style, you will quickly connect with Jack Canfield, as he guides you to your next level.

 

STRATEGIC ACHIEVEMENT
Sales, Marketing & Leadership Tactics for Gaining the Competitive Edge
Sales Training, Leadership Skills and Team Building - Brian Tracy

Brian Tracy
STRATEGIC ACHIEVEMENT
Sales, Marketing & Leadership Tactics for Gaining the Competitive Edge

THE PRINCIPLE OF THE OBJECTIVE & ITS IMPORTANCE IN ACHIEVEMENT
HOW CLARITY AND FOCUS PLAY A MAJOR ROLE IN YOUR SUCCESS
LEARN SALES SKILLS & MARKETING TACTICS THAT GET BIG & FAST RESULTS
WINNING STRATEGIES FROM FAMOUS MILITARY & BUSINESS LEADERS
THE PRINCIPLE OF MASS AND HOW IT CAN AFFECT YOUR PERFORMANCE
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

In this content-rich sales training, leadership training, and marketing skills program, highly acclaimed motivational business speaker Brian Tracy shows how to apply battle-proven methods to achieve victory in the world of business. He draws on powerful success strategies and sales skills used by famous military and business leaders throughout history. Sharing idea after idea, Brian Tracy covers a variety of sales skills and "thinking tools" that can help you to overcome adversity, live with greater focus, sell yourself more effectively, market your products & services with greater efficiency, perpetually learn sales skills, and more. This powerful sales, marketing and leadership training program will bring you innovative ideas in a cost-effective, easy to use video format. You'll walk away with a practical blueprint for high achievement that can be immediately applied to your business and personal life.

Brian Tracy is one of the world's most respected sales training and leadership training experts. Speaking on personal and professional performance, he has traveled and worked in more than eighty countries, and speaks four languages. Brian Tracy is a New York Times bestselling author, having written more than thirty-five books on sales training, leadership training, and personal performance. He has appeared on countless television and radio shows, and is featured regularly in major publications across the country, and overseas. He has also conducted high-level consulting assignments with several billion-dollar-plus corporations in strategic planning and organizational development. Brian Tracy is married, with four children, and is headquartered in Solana Beach, California.

BEYOND EXCELLENCE
How to Soar Like an Eagle in a World Full of Turkeys
Leadership Skills, Management Training Techniques and Relationship Building
Business Development Seminar

Robert Stevenson
BEYOND EXCELLENCE
How to Soar Like an Eagle in a World Full of Turkeys

COMMITTING TO PERSONAL & PROFESSIONAL EXCELLENCE
CRITICIZING THE RIGHT WAY TO BUILD PEOPLE UP
TAKING FULL RESPONSIBILITY FOR YOUR MISTAKES
STAYING FOCUSED ON CURRENT, NOT PAST PERFORMANCE
HOW TO AVOID DOING THE THINGS TURKEYS DO
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

The fast-paced team building and leadership training program is filled with advice on how to become an extraordinary person in business, and in life. Using real world examples, dozens of interesting slides, and powerful true stories, Robert Stevenson delivers a high-energy leadership training program that can help anyone to achieve higher levels of excellence. He covers a broad spectrum of ideas, including team building, leadership training, management training, team skills, accountability, dealing with stress, handling change, how to criticize, the power of laughter, how to exceed expectations, balance, and much more. Whether you are just starting out in business, or a seasoned professional, this leadership training video seminar will remind you of all the things you need to do when you are committed to soaring above and beyond excellence.

Robert Stevenson is a highly sought-after professional speaker who has delivered more than 2000 leadership training programs and team building seminars around the world. In addition to being a former All-American athlete and graduate of Georgia Tech, Robert has been a successful entrepreneur, business leader, and sales professional, maintaining hundreds of accounts in over 20 countries. Today, Robert travels around the world, sharing powerful ideas for achieving excellence, both personally and professionally. His client list reads like the Who's Who in business. Companies like Prudential, FedEx, Radio Shack, HBO, American Express, Time Warner and Citi Group have all invited Robert Stevenson to conduct his powerful team building and leadership training programs. Now you can bring these powerful team building and leadership training ideas right to your staff in a cost-effective and easy to use format.

 

 THE WILL TO WIN!
How to Use Attitude, Aptitude & Appetite to Reach Your Next Level
Motivational Training, Positive Attitude and Overcoming Obstacles - Willie Jolley

Willie Jolley
THE WILL TO WIN!
How to Use Attitude, Aptitude & Appetite to Reach Your Next Level

HOW A POSITIVE ATTITUDE AFFECTS EVERY AREA OF YOUR LIFE
THE POWER OF PERSISTENCE AND WHY YOU MUST HAVE IT
THINKING & ACTING LIKE A TEAM PLAYER TO HELP EVERYBODY WIN
GAINING THE EDGE THROUGH SUPERIOR CUSTOMER SERVICE
OVERCOMING OBSTACLES AND BOOSTING YOUR RESILIENCY
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Winners think differently than losers. They possess certain qualities that separate them from the masses, including a strong positive mental attitude, commitment, knowledge, and a hunger for greatness. They also understand that failure is part of the success process, and the ability to embrace it, and grow from it, is a sign of greatness. Using real life stories from his own life, and those of others, motivational speaker Willie Jolley shares basic success principles that can make the difference between mediocrity and greatness. He explores a variety of areas including positive attitude, persistence, teamwork, customer service, overcoming obstacles, building your desire, and more.

Willie Jolley has inspired Millions with his motivation & his music! He is truly a renaissance man, who is an award winning motivational business speaker, singer, bestselling author, media personality and national columnist! In 1999 Willie Jolley was named "One of the Outstanding Five Motivational Speakers in the World" by Toastmasters International, and later that same year they named him "Motivational Speaker of the Year!" He also holds the two top designations bestowed by the National Speakers Association, including induction into the Speaker Hall of Fame. Willie Jolley is the author of two international bestselling books that have been translated into eight languages. Willie Jolley's motivational quotes are frequently mentioned by other motivational speakers in their motivational videos, especially Les Brown, who helped Willie start his career as a motivational speaker. Willie Jolley's impressive client list includes GM, Wal-Mart, Marriott, Nabisco, Ford, Dell, & Coca-Cola. Experience motivational business speaker Willie Jolley at your next training session

 

 PEAK PERFORMANCE PRINCIPLES
How to Boost Your Self-Esteem and Discover Your Purpose
Peak Performance Training, Personal Improvement and Success in Life - Jack Canfield

Jack Canfield
PEAK PERFORMANCE PRINCIPLES

How to Boost Your Self-Esteem and Discover Your Purpose

BUILDING YOUR SELF-ESTEEM HIGHER THAN EVER
THE SECRET TO CREATING POSITIVE OUTCOMES
TAKING FULL RESPONSIBILITY FOR YOUR CIRCUMSTANCES
CREATING A VISION AND FINDING YOUR PURPOSE
PEAK PERFORMANCE PRINCIPLES FOR LIVING A FULLER LIFE
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

If you enjoyed Jack Canfield in The Secret, you'll thoroughly enjoy this full length seminar on peak performance. Based on Jack Canfield's bestselling book "The Success Principles", this powerful seminar is loaded with life-changing ideas. Jack will show you how to build your self-esteem, take responsibility for everything that happens, clarify your vision, gain greater balance, find your purpose, and discover the secret to a more fulfilling life. You'll hear several true stories about peak performance that will touch your heart and shift your consciousness to an even more positive place. As Jack Canfield demonstrates throughout this seminar, success leaves clues. The fastest way to achieve your goals is to follow a proven blueprint, and that's exactly what he gives you. After experiencing this peak performance training program, you'll have practical tools for creating greater success in any area of your life. Discover your greatness and take your life to the next level with this exceptional seminar on video, facilitated by one of the best success speakers in North America, Jack Canfield.

As the originator of the Chicken Soup for the Soul series, Jack Canfield has been the driving force behind the development and delivery of over 100 million books sold. He is an award winning speaker and peak performance coach who has been training and inspiring people for more than 30 years. With his role as one of the experts in the hit movie The Secret, Jack Canfield continues to be a major player in the self-help arena. He has appeared on hundreds of radio and television shows, including Oprah and Larry King Live. In addition, he holds the Guinness Book World Record for having seven books simultaneously on the New York Times Bestseller List - beating out Stephen King. With his down-to-earth and humble style, you will quickly connect with Jack Canfield, as he guides you to your next level.

THE POWER OF TRANSFORMATIONAL THINKING
How to Overcome Limitations and Create a Great Life
Work Life Balance, Self-Improvement and Transformational Thinking - David Essel

David Essel
THE POWER OF TRANSFORMATIONAL THINKING
How to Overcome Limitations and Create a Great Life
 
HOW TO LET GO OF THE PAST TO CREATE YOUR IDEAL FUTURE
ELIMINATING THE ILLUSION THAT YOU DON'T HAVE ENOUGH TIME
LIVING IN ALIGNMENT WITH YOUR INNERMOST VALUES AND BELIEFS
SELF-IMPROVEMENT FOR GREATER LIFE BALANCE
TRANSFORMATIONAL THINKING FOR THE MIND, BODY, AND SPIRIT
AND MUCH MORE ...

Full length mp3 audio version, plus note guide, included on this DVD training video.

If you knew you could achieve anything, what would you pursue? How would you transform your health, relationships and financial goals? In order to realize amazing outcomes in our lives, we need to focus on removing the limitations that are holding us back, consciously and subconsciously. We also need to remove the illusion of "I'm too busy, I don't have enough time", which has become a mantra in our society today. In this thought provoking seminar you'll gain insights and strategies for making major positive changes in all of the most important areas of your life. You'll discover methods for removing negative beliefs and old stories that could be limiting your results, and you'll learn how to live in greater alignment with your own beliefs. Plus, in part three, you'll walk away with key ideas for transforming your mind, body and spirit in minutes a day.

David Essel is an author, media personality, master coach, and sought-after speaker. His mission is to inspire people to reach their full potential in every area of life. Having received a Bachelor's degree in Health Sciences from Syracuse University and a Master's Degree in Fitness Management from the United States Sports Academy, David understands optimum performance, both physically and mentally. Having authored 4 books so far, David's most recent work is entitled Slow Down: The Fastest Way to Get Everything You Want, published by Hay House. David delivers seminars and lectures on a regular basis to corporate clients, such as Nestle, Boeing, and Discover Card, as well as non-profit organizations like the March of Dimes and Unity Church.

THRIVING ON CHANGE
How to Create Positive Results in Turbulent Times
Change Management, Handling Adversity and Overcoming Obstacles - Dr. Nate Booth

Dr. Nate Booth
THRIVING ON CHANGE
How to Create Positive Results in Turbulent Times

SIX CRITICAL BELIEFS FOR EFFECTIVE CHANGE MANAGEMENT
UNDERSTANDING THE THREE STAGES OF CHANGE
KEYS TO ANTICIPATING CHANGE AND BEING READY
UNDERSTANDING THE ROLES OF PHYSIOLOGY AND FOCUS
POWERFUL STEPS FOR CREATING THE CHANGES YOU WANT
AND MUCH MORE...

Full length mp3 audio version, plus note guide, included on this DVD video.

Change management skills are critical for organizations and individuals alike, as change has become the standard in today's society. Whether it's upsizing, downsizing, changing vendors, upgrading computer systems, moving to a new location, starting in a new position, or any other deviation from the norm, there are change management tools to help facilitate the change process. In this fast-paced change management seminar you'll learn the skills, strategies, and belief systems necessary to take charge of change in your business, and in your personal life. You'll discover how to anticipate, react to, or create change in any situation. And you will experience a proven formula for processing any given change that your team or family may be going through. Plus, you'll learn about other change management techniques that affect outcomes including focus, physiology and maintaining a high level of energy. Tremendous opportunities await those who know how to harness this whirlwind of change, and use it to their advantage.

Dr. Nate Booth received his D.D.S. degree from the University of Nebraska in 1971 and operated a private dental practice for nine years. He then earned a masters degree in counseling from the same school in 1983. For ten years, Dr. Nate Booth worked closely with Anthony Robbins, gaining wisdom, insights, and practical knowledge. With a great passion for training, Nate entered the field of professional speaking and training. Since then, he has presented nearly 2000 change management seminars and workshops to audiences around the world. His impressive list of corporate clients includes American Express, INC Magazine, Oracle, Sanyo, Honeywell, NASA and dozens of others. In addition, he is the author of the books Tiger Traits, Thriving on Change, and The Diamond Touch.

 

THE ESSENCE OF SUCCESS
How to Bring More Happiness and Significance into Your Life
Positive Mental Attitude, Personal Happiness and Intense Purpose in Life
Personal Development Training Seminar

Chip Madera
THE ESSENCE OF SUCCESS
How to Bring More Happiness and Significance into Your Life

UNDERSTANDING YOUR UNIQUE QUALITIES & ABILITIES
POSITIVE ATTITUDE AND HOW IT AFFECTS YOUR RESULTS
HOW TO PUT MORE ESSENCE IN EVERYTHING YOU DO
CREATING MORE SIGNIFICANCE IN EVERY AREA OF YOUR LIFE
WHY YOUR POSITIVE MENTAL ATTITUDE IS SO CRITICAL

Full length mp3 audio version, plus note guide, included on this DVD video.

Positive attitude and happiness go hand in hand. They are the cornerstones of a fulfilling life and the foundation for creating peace of mind and balance. And when you mix a positive attitude with a burning desire, or intense purpose, you begin to tap into the essence of why you are here.  Every one of us has a special purpose for living, yet many of us sell ourselves short, and literally miss our calling in life. No matter what you do, or what phase of your life you are in, you can create a more positive attitude, a clearer picture of your purpose, and an even greater sense of significance in everything that you do. Join award-winning speaker Chip Madera as he guides you through the critical elements that make up your essence.  You'll discover some powers that may be laying dormant in you, plus you'll walk away with key insights for creating greater peace of mind and happiness. From his heart warming stories, to his comical down-to-earth style, you'll thoroughly enjoy this program from beginning to end.

Chip Madera is an expert professional speaker and leadership development authority. Known as "The Leadership Lion," Chip Madera challenges people to venture beyond their wildest expectations by opening minds, stirring hearts and inspiring a more positive attitude. He works with organizations and associations all over the world, and speaks more than 100 times each year. His clients include prestigious companies such as The Mayo Clinic, Verizon, Disney, AT&T, and Gatorade. Chip Madera discovered his ultimate purpose after being diagnosed with cancer in 1995. Chip Madera clearly states that his purpose in life is to encourage and inspire others to seek, discover and explore their ultimate potential, and that's exactly what this program accomplishes. Discover America's best kept secret in this truly inspirational and thought-provoking positive attitude seminar.

 

CONNECTING FOR RESULTS
How to Turn Contacts into Advocates
Positive Mental Attitude, Personal Happiness and Finding Your Purpose in Life
Personal Development Training Video

Shawna Schuh
CONNECTING FOR RESULTS
How to Turn Contacts into Advocates

BUILDING STRONG CUSTOMER RELATIONSHIPS WITH TRUST
USING THE POWER OF INTENT TO MAKE THINGS HAPPEN
AVOIDING WORDS THAT SEND THE WRONG MESSAGE
THE ROLES OF APPEARANCE, ATTITUDE & APPRECIATION
HOW TO MAKE PEOPLE FEEL EVEN MORE VALUABLE

Full length mp3 audio version, plus note guide, included on this DVD video.

How do you cultivate customer relationships where your clients want to tell others all about you? What will make you and your wisdom irresistible? Discover the most important principles for building the kind of long-term customer relationships that lead to higher retention, and far more referrals. In this high-energy, high-content program, you'll learn the power of intent, the importance of your appearance, how to make people feel more valued, limiting words you should avoid and many other ideas for building stronger customer relationships. If your organization depends on repeat business, you must be committed to making your customer relationships a major focal point to continuously improve, and that's exactly what this seminar helps you do.

Shawna Schuh is an expert in the area of customer relationships. Since 1983, she has been training and motivating professionals to connect with their customers and prospects through powerful people skills. Shawna Schuh has authored two books, several articles, and is a frequent guest in the media. As an actor, she has appeared in over 150 television and radio commercials, and seven feature films. Having earned the CSP designation from the National Speakers Association, Shawna Schuh is considered one of the top speakers in the world. You'll be thoroughly captivated as she shares real life examples gleaned from years of working with Fortune 100 clients. Learn to build customer relationships at a deeper level, and watch your business soar.

 

WHAT DO THEY WANT, HOW DO THEY WANT IT?
Using the Diamond Touch to Improve Your Sales and Service Strategy
Enhancing Customer Relationships, Improving Sales Skills and Building Trust - Sales Training Video

Dr. Nate Booth
WHAT DO THEY WANT, HOW DO THEY WANT IT?
Using the Diamond Touch to Improve Your Sales and Service Strategy

DISCOVER WHAT PEOPLE UNIQUELY WANT
THE POWER OF UNEXPECTED LITTLE THINGS
IMPROVE YOUR RELATIONSHIPS BY GIVING RIGHT
BE THE KIND OF PERSON PEOPLE WANT TO BUY FROM
INCREASE YOUR CLOSING RATIO AND PROFITS

Full length mp3 audio version, plus note guide, included on this DVD video.

Most salespeople and service professionals use the spray and pray approach. They conduct business in a predictable, methodical manner with every prospect or customer, treating them all pretty much the same. The fact is, everybody has a unique way in which they like to be treated, and Dr. Nate Booth shows you how to uncover what's most important to each individual you deal with. In this basic and profound program, you'll learn the importance of discovering what people want, and exactly how they want it. Not only does he apply it to sales and service, he also shows its tremendous value in relationships, both business and personal. In this day and age, where relationships are King, and customer service is Queen, nothing short of the royal treatment will do.

Dr. Nate Booth received his D.D.S. degree from the University of Nebraska in 1971 and operated a private dental practice for nine years. He then earned a masters degree in counseling from the same school in 1983. For ten years, Nate worked closely with Anthony Robbins, gaining wisdom, insights, and practical knowledge. With a great passion for training, Nate entered the field of professional speaking. Since then, he has presented nearly 2000 seminars and workshops to audiences around the world. His impressive list of corporate clients includes American Express, INC Magazine, Oracle, Sanyo, Honeywell, NASA and dozens of others. In addition, he is the author of the books Tiger Traits, Thriving on Change, and The Diamond Touch.

 

THE BEST THINGS IN LIFE AREN'T THINGS
Heartfelt Lessons That Touch the Human Spirit
Strengthening Family Relationships, Accepting Others and the Power of Love
Personal Development Training Video

Jim Tuman
THE BEST THINGS IN LIFE AREN'T THINGS
Heartfelt Lessons That Touch The Human Spirit
GET IN TOUCH WITH WHAT'S MOST IMPORTANT
STRENGTHEN FAMILY RELATIONS FOR A BETTER HOME LIFE
BOOST SELF-ESTEEM AND SELF-CONFIDENCE
ACCEPT OTHERS FOR WHO THEY ARE, HOW THEY ARE
THE POWER OF LOVE AND HOW TO EXPRESS IT

Full length mp3 audio version, plus note guide, included on this DVD video.

Today's society places tremendous significance on physical appearance, material possessions and money. From a very young age, we are programmed to want more and more, and often place greater importance on "things", rather than people and relationships. Jim Tuman illustrates how to get back in touch with the true essence of life through real-life stories that will touch your heart and soul. He shows people of all ages how to cut through the barriers to create more loving, caring relationships with the most important people in their lives. He also teaches how to be more compassionate and open-minded with people who are different. With Jim's intense style and captivating presence, kids and adults alike will thoroughly enjoy this program.

Jim Tuman is an internationally known sociologist, educator, and motivator who have spoken to over 2 million kids in more than 2,000 schools worldwide. He inspires young people to examine their motives, goals, and feelings, and shows them how to make meaningful decisions about their futures. As a media personality, Jim Tuman has been featured on ABC, NBC, and CBS National News, the Today Show, and the Oprah Winfrey Show. In addition, he has been written about in USA Today, Business Week, The Chicago Sun Times, The Washington Post, The Los Angeles Times, Newsday, The Detroit Free Press, and The New York Times. He is a legend in the youth improvement arena, and continues to change the world.

 

 CONVERSATION STRATEGIES FOR CREATING PREEMINENCE
How to Make Every Meeting, Every Relationship and Every Moment Count
Enhancing Charisma, Improving Conversation Skills and Listening Effectively
Personal Development Training Video

Mike Lipkin
CONVERSATION STRATEGIES FOR CREATING PREEMINENCE
How to Make Every Meeting, Every Relationship and Every Moment Count

MAKE YOUR MEETINGS MORE MEMORABLE
HELP AND INSPIRE OTHERS THROUGH CONVERSATION
LISTENING SKILLS THAT KEEP YOU CONNECTED
HOW TO BE SOMEONE THAT PEOPLE SEEK OUT
ADD SPARK TO YOUR COMMUNICATIONS

Full length mp3 audio version, plus note guide, included on this DVD video.

How can you create conversations that help others grow? How can you make every meeting an once-in-a-lifetime experience that inspires others? How can you be more present in all of your interactions? How can you be recognized as the best? These and many more questions are answered in this unforgettable, power packed program featuring one of North America's most extraordinary speakers, Mike Lipkin. As you become captivated by his South African accent, you'll discover key insights and practical strategies for improving your conversation effectiveness in both business and personal situations. You'll learn how to listen more intensely, communicate with charisma, add more value, and finish like a champion. Once you understand these principles, extraordinary conversations will be your new standard

Mike Lipkin is an internationally known speaker, trainer, and consultant. As a Toronto-based author and conversation skills expert, Mike Lipkin has worked in forty-three countries with over a million people. His impressive list of clients includes top companies like Deloitte, IBM, Pfizer, & Starwood Hotels. In addition, he has authored numerous best-selling books. As a true economic nomad, Mike was born in the UK, raised in South Africa and immigrated to Toronto in 1987. As president of Environics/Lipkin, one of Canada's largest and most sophisticated research houses, Mike Lipkin continues to provide people with the motivation, insights and strategies for increasing their conversation effectiveness.

 

STRESS LESS
12 Stress-Busters For Living a More Balanced Life
Stress Management Techniques, Anxiety Reduction and Multitasking
Personal Development Training Video

Pamela Jett
STRESS LESS
12 Stress-Busters for Living a More Balanced Life

DISCOVER WHAT STRESS IS AND WHAT IT IS NOT
DIFFUSE STRESSFUL SITUATIONS BEFORE THEY COME UP
ENHANCE YOUR ABILITY TO HANDLE MULTIPLE DEMANDS
HOW TO STAY FOCUSED & PRODUCTIVE UNDER PRESSURE
TAKE CHARGE OF STRESS IN ALL AREAS OF YOUR LIFE

Full length mp3 audio version, plus note guide, included on this DVD video.

Stress is a silent killer. It has a profoundly negative effect on our health, both mentally and physically. And at the same time, we live in a world filled with potentially stressful situations and people. What are the warning signs? How can you take charge of stress and minimize its effects? In this practical program, you'll discover 12 specific stress-busters to help relieve the pressure, both internally and externally. You'll learn how to say "no" to the things that don't serve your most important goals, you'll discover a method for lowering the mental impact of stress, and you’ll pick up ideas for prioritizing your time and tasks, and much more.

As an internationally recognized communication skills expert, stress management speaker and author, Pamela Jett knows what she's talking about. Having graduated from San Diego State University with a degree in Speech Communication and being recognized as one of the top 20 speech and debate competitors in the country, Pamela went on to earn her Master's degree in Communication. Today, Pamela Jett travels the globe, conducting training programs for organizations and associations in a broad range of industries. Her rapid-fire delivery, contagious energy, and solid content will keep you captivated from beginning to end.

 

EXTREME LEADERSHIP
How to Put More Love, Energy, Audacity and Proof into Your Work
Love Your Work, Produce Productive Energy and Courageous Leadership
Personal Development Training Video

Steve Farber
EXTREME LEADERSHIP
How to Put More Love, Energy, Audacity and Proof into Your Work

CULTIVATE MORE LOVE IN YOUR WORK AND COMPANY
GENERATE ENERGY FOR A MORE PRODUCTIVE ENVIRONMENT
DEVELOP MORE COURAGE TO CHANGE YOUR WORLD
PROVE YOUR INTENTIONS TO YOURSELF AND OTHERS
LEAD IN AN EXTREME MANNER THAT GETS BIG RESULTS

Full length mp3 audio version, plus note guide, included on this DVD video.

Here's the problem: many people who call themselves leaders are only posing. They're wearing the label or accepting the title without putting their skin in the game. Assuming that you really do aspire to lead, Steve Farber approaches the act of leadership as you'd approach an extreme sport: learn to love the fear and exhilaration that naturally comes with the territory. And that takes a personal commitment and a significant, personal choice. Extreme Leadership is the dynamic interplay of fear and love — two of the most powerful forces in the human experience. And in Steve's estimation, those who actively and intentionally use the experience of fear and love everyday in their attempts to change things for the better, in whatever arena, are Extreme Leaders. Watch this program if you're ready to make that choice ...

Steve Farber is the president of Extreme Leadership, an organization devoted to the cultivation and development of Extreme Leaders in the business community. His latest book, Greater Than Yourself, was a Wall Street Journal and USA Today best-seller. His second book, The Radical Edge, was hailed as "a playbook for harnessing the power of the human spirit". And his first book, The Radical Leap, is already considered a classic in the leadership field. It received Fast Company magazine's Readers' Choice Award and was recently named one of the 100 Best Business Books of All Time. Steve Farber is an expert in business leadership and a frequent guest in the media. He is also a highly sought-after speaker and senior-level coach who has worked in a broad range of industries.

 

EXTRAORDINARY RELATIONSHIPS
How to Create Authentic Interactions that Transform Your Organization and Your Life
Building Trust, Enhancing Relationships and Organizational Transformation
Personal Development Training Video

Tommy Spaulding
EXTRAORDINARY RELATIONSHIPS
How to Create Authentic Interactions that Transform Your Organization and Your Life

LEARN HOW TO BUILD "FIFTH FLOOR RELATIONSHIPS"
SERVE AT A HIGHER LEVEL IN ALL AREAS OF YOUR LIFE
DEVELOP DEEPER, MORE AUTHENTIC RELATIONSHIPS
DISCOVER HOW TO SUPPORT AND ADVANCE OTHERS
TRANSFORM YOUR ORGANIZATION AND YOUR LIFE

Full length mp3 audio version, plus note guide, included on this DVD video

Personal gain is often the driving force behind many business and personal relationships. Whether it's trying to up sell a costumer, get a promotion or receive free tickets to a sporting event, a "what's in it for me" attitude prevails in our society. There is another approach that can lead to deeper, more meaningful relationships at an organizational, as well as a personal level. It's not about what you can get, but how you can advance others. Discover how being genuinely interested in people and looking for ways to serve their needs, without expecting a return, is the best way to build the kind of relationships that will take your organization and your career to the next level. Tommy Spaulding shows how to forge valuable relationships that will enrich your life, enhance your organization's bottom line and change the world for the better.

Tommy Spaulding is president of the Spaulding Companies LLC, a national leadership development, consulting and speaking organization. He was the youngest president and CEO of the world renowned leadership non-profit organization, Up with People. Tommy has lived on four continents, working as a global ambassador and traveling to more than 60 countries. In 2000, he founded Leader's Challenge, the largest high school leadership program in Colorado. He has also co-founded The Center for Third Sector Excellence and has been the Business Partner Sales Manager at IBM/Lotus. His new book, It's Not Just Who You Know, is published by Random House/Doubleday. Tommy is a sought-after speaker on leadership, customer service, employee and community engagement, and building lasting relationships.

 

 ADVANCED BODY LANGUAGE
Nonverbal Communication Skills for Greater Understanding
Body Language, Subconscious Communication and Projecting Personal Power
Personal Development Training Video

Bill Acheson
ADVANCED BODY LANGUAGE
Nonverbal Communication Skills for Greater Understanding

CREATE A GREATER AWARENESS OF BODY LANGUAGE
DIFFERENCES BETWEEN MALE AND FEMALE GESTURING
FIVE STYLES OF HANDSHAKES AND WHAT THEY MEAN
DISCOVER HOW TO PROJECT GREATER PERSONAL POWER
HOW TO TELL IF PEOPLE ARE BEING TRUTHFUL WITH YOU

Full length mp3 audio version, plus note guide, included on this DVD video.

Studies consistently demonstrate that words are only a small piece of the communication puzzle. There is much more that happens at a subconscious level that impacts our ability to connect with others and be truly understood. In this exciting and humorous program you'll discover how people communicate subtle and obvious messages through nonverbal language. This humorous program examines virtually every aspect of conscious and subconscious communication including time, space, appearance, posture, gesture, voice, facial expression, eye contact, touch, silence, and even smell. You'll know how to tell if people are lying to you, and what their real intentions are. You'll also learn how to protect yourself with greater confidence, and influence people with more precision than ever before.

Bill Acheson is an expert trainer in the area of nonverbal communication and body language. Since 1985, Bill has taught communication skills at the University of Pittsburgh, and travels internationally as a keynote speaker and corporate trainer. His client list includes a long list of prestigious companies including Bank of America, American Express, 3M, and Tommy Hilfiger. Bill Acheson's style is what sets him apart. He is consistently described as high-energy, hilarious, and thought provoking, while delivering rock-solid content that people can start using immediately. After viewing this video, you'll see why Bill is among the most sought-after communication skills speakers in the world today.

 

 GUERRILLA NEGOTIATING
How to Create a Fair Advantage in an Unfair World
Negotiating Tactics, Building Trust and Outsmarting the Competition
Personal Development Training Video

Orvel Ray Wilson
GUERRILLA NEGOTIATING

How to Create a Fair Advantage in an Unfair World

WHY UNCONVENTIONAL TACTICS BEAT THE COMPETITION
UTILIZING THE WEAPONS OF INFORMATION & SURPRISE
MAGIC TRIGGER WORDS THAT HELP YOU GET TO "YES"
HOW TO GET YOUR WAY WHILE LETTING OTHERS WIN
THE SECRET TO BUILDING TRUST IN A SUSPICIOUS WORLD

Full length mp3 audio version, plus note guide, included on this DVD video.

You negotiate constantly with almost everyone you meet, for time, for resources, for things you buy and sell. You negotiate with your spouse over which movie to see, and with your teenagers over car keys and curfews. You negotiate with lenders and suppliers, as well as with lawyers. And just because they're nice people doesn't mean they have your best interests at heart.

In this content-loaded program, you'll learn how to protect yourself, and gain a fair advantage in any negotiation. Most people have a particular negotiating style, and when you recognize how they operate, you'll know how to counter their tactics, both obvious and subtle. Gain the edge in any negotiating situation when you're armed with these powerful and practical weapons.

As an award-winning speaker and author, Orvel Ray Wilson has spent three decades traveling the world conducting seminars, workshops and keynote presentations. His first book, Guerrilla Selling, became a best-selling classic, and made his name as an innovator in sales and marketing. His clients include many industry leaders like IBM, Oracle, United Airlines, Marriott, and Microsoft. His work has been featured in INC magazine, The Wall Street Journal, Fast Company, and dozens of professional and trade journals. He holds the highest certification recognized worldwide by the speaking industry: the Certified Speaking Professional.

 

THE FUN FACTOR
How to Boost Productivity, Lower Stress and Understand People Better Than Ever
Improve Morale, Increase Productivity and Reduce Stress
Business Development Training Seminar

Christine Cashen
THE FUN FACTOR
How to Boost Productivity, Lower Stress and Understand People Better Than Ever

CREATING MORE FUN THROUGH THE POWER OF LAUGHTER
NOT LETTING OTHER PEOPLE'S BEHAVIOR AFFECT YOU
UNDERSTANDING DIFFERENT COMMUNICATION STYLES
LOWERING STRESS BY MANAGING YOUR HAPPINESS
HOW YOUR ATTITUDE AND SELF-TALK CREATES YOUR DAY

Full length mp3 audio version, plus note guide, included on this DVD video.

Study after study shows that organizations and teams that have fun on a regular basis get more done. Having more fun at work improves morale, keeps people motivated, lowers stress, and leads to a happier workplace environment. At home, the benefits are just as evident. Get ready to bring more fun into your personal and professional life, as expert speaker and motivator Christine Cashen brings you this fast-paced, entertaining program. You'll discover keys to having more fun, ideas for managing challenging situations, tactics for lowering stress, exercises for creative thinking, methods for understanding others more effectively, and much more. Whether its other people who are driving you crazy or you just need a little more fun in your own life, this program is guaranteed to add more joy to everything you do.

For over 15 years, Christine Cashen has been highly sought-after as a corporate trainer and speaker. She travels throughout the United States, Canada, South Africa and Australia, teaching people how to have more fun, lower stress, and communicate more effectively. As a member of the National Speakers Association, Christine has been awarded the Certified Speaking Professional designation, and is an authority on handling conflict, boosting productivity, and reducing stress. With a Bachelors Degree in Communications and a Masters Degree in Adult Education, Christine Cashen brings both practical knowledge and real world skills to her seminars. In addition, she is the author of The Good Stuff: Tips and Quips on Life, Love, Work and Happiness.

 

PERSONAL AND PROFESSIONAL LEADERSHIP
Getting Yourself and Others to the Go-Side of Life
Inspirational Leadership, Team Building and Organizational Communication
Business Development Training Seminar

Tom Flick
PERSONAL AND PROFESSIONAL LEADERSHIP
Getting Yourself and Others to the Go-Side of Life

CRITICAL QUESTIONS EVERY LEADER NEEDS TO ASK
THE IMPORTANCE OF TAKING FULL RESPONSIBILITY
THE DIFFERENCES BETWEEN MANAGING AND LEADING
HOW ANYONE ON THE TEAM CAN ACT LIKE A LEADER
HAVING A VISION THAT THE ORGANIZATION CAN CLEARLY SEE

Full length mp3 audio version, plus note guide, included on this DVD video.

The people that you lead are looking to you for answers. They want to know, "Where are we going, how are we going to get there, and what the future looks like?" If you have kids, they want to know the same things. In this inspiring program, master speaker Tom Flick uses powerful stories and relevant examples to get you thinking about the big important questions that every leader needs to ask. He discusses the critical characteristics of effective leaders, and explains how they can communicate their vision in a compelling manner that rallies people together to tackle their cause. From heartwarming stories to hard-hitting realities, this program is filled with motivating ideas, and inspirational messages for leading at a higher level.

From average beginnings to all-star performances, Tom Flick reached his goal of playing in the NFL when the Washington Redskins drafted him in 1981. Prior to his seven years in the NFL, Tom was an All-American quarterback for the University of Washington Huskies. Since 1988, Tom Flick has tackled the business world with the same focus and spirit that earned him honors as a collegiate and professional quarterback. He addresses over 60,000 men and women each year on high performance strategies for leadership, teamwork, change, and personal growth. His clients include Microsoft, Starbucks, Shell Oil, and Ritz-Carlton Hotels. An avid fly-fisherman, golfer and reader, Tom Flick is most proud of his role as husband and father.

 

REMARKABLE COMMUNICATION SKILLS
Effective Tools for Managing Difficult People and Situations
Tactical Communication, Relationship Building and Handling Difficult Customers
Business Development Training Seminar

Pamela Jett
REMARKABLE COMMUNICATION SKILLS

Effective Tools for Managing Difficult People and Situations

TRAINING YOUR BRAIN TO THINK POSITIVELY IN NEGATIVE SITUATIONS
SPECIFIC WORDS YOU NEED TO ELIMINATE FROM YOUR VOCABULARY
POWER PHRASES THAT HELP PUT AN END TO TOXIC RELATIONSHIPS
EASY TO LEARN TEMPLATES FOR IMPROVING YOUR COMMUNICATION
HOW TO EFFECTIVELY DEAL WITH DIFFERENT TYPES OF DIFFICULT PEOPLE

Full length mp3 audio version, plus note guide, included on this DVD video.

When a difficult person or situation arises, many of us don't know what to say, or how to handle it. We allow ourselves to react rather than respond effectively. From now on, you'll be armed with powerful tools and tactics for gracefully handling any situation, no matter how difficult or challenging it might be. Using her unique blend of humor and real-world application, communication skills expert Pamela Jett will share what everyone ought to know about communicating more effectively, both at home and at work. You'll discover startling facts about how most professionals are sabotaging their communication success and damaging relationships in the process. From dealing with irate customers to getting along better with coworkers, this program will bring you numerous insights that will have an immediate impact on how you approach and handle all of your most important interactions.

As an internationally recognized communication skills expert, stress management speaker and author, Pamela Jett knows what she's talking about. Having graduated from San Diego State University with a degree in Speech Communication and being recognized as one of the top 20 speech and debate competitors in the country, Pamela went on to earn her Master's degree in Communication. Today, Pamela Jett travels the globe, conducting training programs for organizations and associations in a broad range of industries. Her rapid-fire delivery, contagious energy, and solid content will keep you captivated from beginning to end.

 

KEYS TO A BETTER LIFE
How to Transform Your Reality Through Goals, Focus and Belief
Goal Setting, Increased Focus and Improved Personal Belief
Personal Development Training Seminar

Michael Wickett
KEYS TO A BETTER LIFE
How to Transform Your Reality Through Goals, Focus and Belief

CREATE A MORE COMPELLING FUTURE THAN EVER BEFORE
FOCUS YOUR MIND TO BECOME POSITIVELY PROGRAMMED
CHANGE THE PERCEPTIONS THAT ARE NO LONGER SERVING YOU
CREATE 100 LIFE GOALS THAT WILL FUEL YOUR MOTIVATION
DEVELOP NEW LEVELS OF BELIEF IN YOURSELF AND YOUR DREAMS

Full length mp3 audio version, plus note guide, included on this DVD video.

Imagine it's one hundred eighty days from now, and your life is dramatically better. You're health, relationships, and career goals are all falling into place. You're making more money, and feeling more at peace with yourself. You're excited about your future, while living in the present. This can be your reality, as you implement the steps Michael Wickett outlines in this captivating program. First you'll discover what may be holding you back. Then you'll embark on a journey towards creating your ideal compelling future, and learn the time-proven, critical steps for making your dreams a reality. You'll also discover the power of forgiveness, how to change your perceptions, and how to be more focused than ever. Whether you are already living your dreams, or could you some inspiration, this program will give you the tools, direction, and motivation to transform your most important aspirations into realities.

Michael Wickett is one of the most dynamic motivational, inspirational speakers in the world. His explosive enthusiasm combined with powerful, practical ideas has gained him great appeal among professionals across America. In addition to his authoring several best-selling audio learning programs, Michael Wickett has created specific training programs for various industries in a variety of topics. His areas of expertise include customer service, communication skills, increasing sales, customer retention, team building, and personal development; Michael is in high demand as a business trainer, seminar leader and personal coach. His impressive list of clients includes Ford, 3M, AT&T, Goodyear, IBM, and Hyatt Hotels. Whether working with a small team or an auditorium with 5000 people, he consistently gets rave reviews.

 

MOTIVATION STARTS WITH ATTITUDE
How to Refuel, Recharge and Reenergize Your Life
Commitment, Persistence, Gratitude, Teamwork and Networking for Results
Personal Development Training Seminar

James Malinchak
MOTIVATION STARTS WITH ATTITUDE
How to Refuel, Recharge and Reenergize Your Life

DEVELOP A GREATER SENSE OF PURPOSE THEN EVER BEFORE
LEARN LESSONS IN PERSISTENCE THAT WILL MOTIVATE YOU
UNDERSTAND THE IMPORTANCE OF SERVICE & TEAMWORK
DEVELOP KEY RELATIONSHIPS THROUGH EFFECTIVE NETWORKING
GET FIRED UP TO LIVE EACH AND EVERY DAY TO ITS FULLEST

Full length mp3 audio version, plus note guide, included on this DVD video.

Your attitude affects every area of your personal and professional life. From your level of motivation, to the relationships you build, to the accomplishments you achieve, attitude is everything, and you've probably heard that before. The challenge is, in the midst of our day-to-day busy lives, it's easy to forget. In this outstanding motivational program, James Malinchak gives you the keys to living a happier, more fulfilled life, and he does it through incredible stories and hard-hitting facts. You'll learn critical lessons about commitment, persistence, gratitude, teamwork, adding value, creating more purpose, networking for results, attracting mentors, and being fired up every day. Through James' high energy personality, and comical style you'll be thoroughly entertained from beginning to end.

James Malinchak began his sales career right out of college as an award winning stockbroker with a major Wall Street Investment firm. It was his love for personal and professional development that led him to pursuing his next career as a speaker and author. Since starting his speaking career, James Malinchak has delivered over 2,000 motivational presentations to organizations worldwide. He was named Marketer of the Year by marketing guru Dan Kennedy, and has appeared in The Wall Street Journal, USA Today, and dozens of other publications. In addition, he has been interviewed by Robin Leach, and appeared with Joan Rivers on the reality TV show, How'd You Get So Rich. In addition to being a successful entrepreneur and author of 16 books, James is a contributing author, and associate editor for the #1 New York Times bestselling book series Chicken Soup for the Soul.

 

GO FOR NO!
The Ultimate Strategy for Failing Your Way to Success
Handling Rejection, Overcoming Fears and Building Courage
Business and Sales Training Seminar

Richard Fenton
GO FOR NO!
The Ultimate Strategy for Failing Your Way to Success

REPROGRAM HOW YOU FEEL ABOUT FAILURE & REJECTION
BUILD YOUR COURAGE AND OVERCOME FEARS
ELIMINATE SALES AND PERFORMANCE SLUMPS
IDENTIFY SELF-IMPOSED LIMITATIONS THAT HOLD YOU BACK
TURN YOUR GREATEST OBSTACLE INTO YOUR GREATEST ASSET

Full length mp3 audio version, plus note guide, included on this DVD video.

Everyone loves the sound of the word YES... it's so positive, so empowering. And then there's "NO!" For most people, NO is just the opposite... negative, draining, the antithesis of YES. But what if that could change? What if you could achieve every quota, hit every income goal, and reach every personal dream, simply by changing the way you think, feel, and respond to hearing the word NO? In this practical and insightful seminar, you'll learn exactly how to re-shift your thinking to start enjoying and embracing rejection. You'll discover startling statistics and see real world examples that prove you're leaving money on the table. Richard Fenton shows you exactly what to do, and most importantly how to think, in order to immediately increase sales and boost your results in many areas of your life.

Richard Fenton spent the greater part of his sales and management career with an enormous fear of failure and rejection. Starting out as an account executive in the fleet sales department for the largest Chevrolet dealer in the United States, and then moving into retail clothing sales, Richard learned to sell from a true master. Since then, Richard has held key positions in training & development at several of America's most respected retail organizations, including Hart, Schaffner & Marx, LensCrafters, and Macy's. With writing and speaking being two of Richard's major goals, he started his own speaking and training company, and went on to write the best-selling book Go for No! He now travels the world with his wife and business partner, Andrea, teaching others to tap more of their sales potential.

 

PERFORMANCE DRIVEN SELLING
How to Move Beyond the Basics to Extraordinary Sales Success
Effective Prospecting, Networking and Marketing Strategies
Business and Sales Training Seminar

Jeff Magee
PERFORMANCE DRIVEN SELLING

How to Move Beyond the Basics to Extraordinary Sales Success

HOW TO DEVELOP A GAME PLAN THAT WORKS FOR YOU
STRATEGIES FOR GETTING THE MOST IMPORTANT TASKS DONE
EXPANDING YOUR MARKET AND PRODUCT OFFERINGS
HOW TO TARGET MARKET TO THE PEOPLE MOST LIKELY TO BUY
ORGANIZING YOUR PROSPECTS FOR BETTER RESULTS

Full length mp3 audio version, plus note guide, included on this DVD video.

High performance in the sales arena is a matter of strategy and discipline. Top sales people are those who have disciplined themselves to do what others aren't willing to do, or don't know how to do. In this high-powered, fast-paced program you'll get a blueprint for success that is certain to take your sales results to the next level. You'll discover practical strategies that will help you to be more effective at prospecting, networking, developing a game plan, understanding your best customer's profile, expanding the range of products and services you offer, and much more. In addition, you'll discover an easy to use system for getting the most important things done first. This seminar will engage you from beginning to end, and is the perfect solution for any sales team performing below their full potential.

Jeff Magee is one of the top sales and marketing strategists in America today. He started his first business at age 15, and sold it before going to college. By age 24 he was recognized by a Fortune 500 company as their top salesman in the nation, while at the same time becoming the youngest certified sales instructor in the world for the Dale Carnegie sales course. Jeff holds many credentials, including certified speaking professional, certified management consultant, and certified professional direct marketer. Jeff is the publisher of Performance Magazine, and is the author of more than 20 books, transcribed into multiple languages, including 4 best-sellers. His McGraw Hill book, the Sales Training Handbook, sold out its first international print run in just three weeks and has gone on to be an international best-seller in China, United Kingdom, Singapore, and Poland.

 

THANK GOD IT'S MONDAY
How to Build a Team with a Passion for Performance
Organizational Accountability, Team Building and Creating a Positive Workplace
Business and Sales Training Seminar

Roxanne Emmerich
THANK GOD IT'S MONDAY
How to Build a Team with a Passion for Performance

TURN WHINERS AND COMPLAINERS INTO TEAM PLAYERS
LEARN A POWERFUL 4 STEP PROCESS FOR CHANGING BEHAVIOR
ELIMINATE GOSSIP AND COMBAT NEGATIVE ATTITUDES
INCREASE ACCOUNTABILITY AND REACH OBJECTIVES FASTER
LIVE WITH NON-NEGOTIABLE VALUES THAT GUIDE YOU

Full length mp3 audio version, plus note guide, included on this DVD video.

Are your people bringing all of their passion, commitment, skills and enthusiasm to the workplace every day? Are dysfunctional viruses such as whining, gossip, and sabotage contaminating the spirit of winning you've been trying to create?  Based on her best-selling business book by the same name, this seminar covers a number of powerful strategies for turning whiners into winners, eliminating gossip, holding people accountable, providing higher levels of service, and creating a more positive workplace. Take charge of change in your organization, and turn even the most negative team members into driving forces who help propel the organization to its next level.

Roxanne Emmerich is America's most sought-after workplace transformation expert. She is listed by Sales and Marketing Management magazine as one of the 12 most requested speakers in the USA for her ability to transform negative workplace performance and environments into "bring it on" results-oriented cultures. Roxanne's book Thank God It's Monday reached and maintained its position as #1 on the Amazon business best seller list and made the Wall Street Journal best seller list-all in the first week of its release. Roxanne's list of clients is filled with industry leaders such as Blue Cross, Pfizer, Allianz, Lockheed Martin, Prudential, and hundreds of other organizations in almost every industry. Roxanne has been inducted into the National Speaker Hall of Fame for her impact and quantifiable effectiveness. Only 140 speakers worldwide have ever received this highly coveted designation.

 

SUPREME INFLUENCE
How to Inspire Yourself & Others to Take Definitive Action
Influential Communication, Building Trust and Triumph
Business and Sales Training Seminar

Niurka
SUPREME INFLUENCE
How to Inspire Yourself & Others to Take Definitive Action

BECOME AWARE OF THE UNLIMITED POSSIBILITIES AROUND YOU
GET YOURSELF INTO A RESOURCEFUL "STATE" WHEN IT COUNTS
BUILD RAPPORT FAST USING NEUROLINGUISTIC PROGRAMMING
LEARN HOW YOUR PHYSIOLOGY AFFECTS YOUR OUTCOMES
DISCOVER HOW TO SPEAK INTO OTHER PEOPLE'S LISTENING

Full length mp3 audio version, plus note guide, included on this DVD video.

Your ability to influence yourself and others has a huge impact on every area of your life. It is the cornerstone of any successful salesperson, as well as the core skill needed to live a congruent life that is in line with your most important values. In this high-energy session, you'll learn and practice the most influential communication methods that produce instant and empowering results for everyone involved. This course is packed important strategies and philosophies that Niurka has honed and mastered over the last 20 years. From building trust and rapport more quickly to shifting your own "state" when it counts, you'll walk away with a larger vision for your career and your life. Discover how much more inspiring and persuasive you could be, as Niurka guides you through the art of Supreme Influence. 

Niurka's life is a story of tenacity, transformation and triumph. As a highly sought-after speaker for more than 15 years, Niurka teaches from real world experience, using the same principles that transformed her past of pain and struggle into a life of passion, purpose and service. Her teachings incorporate psychological frameworks, cognitive science studies, neurolinguistic programming, quantum mechanics theories and the most insightful philosophies and spiritual wisdom from around the globe. Discover why Niurka is one of the fastest rising stars on the speaking circuit today.

 

CUSTOMER SERVICE FROM HEART
How to Genuinely Serve Others at the Highest Level Possible

James Lloyd
SUPREME INFLUENCE

How to think and serve like the top companies

GRANDING YOUR SERVICE AND BETTERING YOUR REPORT CARD
THE IMPORTANCE OF ENTHUSIASM FOR CUSTOMER RETENTION
POWERFUL APOLOGIES THAT STRENGTHEN RELATIONSHIPS
HOW TO THINK AND SERVE LIKE THE TOP COMPANIES

Full length mp3 audio version, plus note guide, included on this DVD video.

How would your customers grade their experience with your company?  Are you getting an A+ from every customer in each of the critical service areas? If not, what can you do to raise their grade?  In this entertaining and practical customer services seminar, veteran speaker James Lloyd explores all of these questions, and many more.  Several key ideas are discussed, including the importance of genuine caring, how to retain your customers by avoiding the big mistake many companies make, why internal customer service is critical, the importance of powerful apologies, dealing with irate customers, projecting more enthusiasm, and much more.  When you genuinely care about your customers in the way that James teaches, you can take your business to a whole new level.

James Lloyd comes from a background rich in training, leadership, sales, and customer service. As a full time professional speaker and corporate trainer for more than twenty-five years, he has captivated and inspired audiences on five different continents in a wide range of industries.  He consistently receives top ratings from his clients, and is described as having a genuine down-home approach with just the right mix of humor and learning.  In addition to his work as a live speaker, he has authored two books, as well as several audio training programs. As you will see in this seminar, James Lloyd truly has a remarkable gift to touch hearts, open minds, and inspire action.



 

 

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