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Introduction
Ability to
work successfully in one’s home country does
not guarantee the same result when operating
in China. An understanding of the
complexities of Chinese business cultures
will help one to be aware of potential
pitfalls and be prepared to deal with them.
Objectives To enable
participants to understand the Chinese
business cultures so that they can function
effectively in China.
Benefit At the end of the
course, participants will be aware of the
cultural issues in China that will affect
their business performance and be equipped
with strategies to overcome them.
Course Outline!
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History of China that
shape their value systems
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Dimensions of
Cultural Differences
• Home country nationals versus Mainland
Chinese
• Cultural differences within China
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Social Customs
• Entertainment – types, location.
• Social protocol and etiquette - common
courtesies
- proper form of address and greeting
- showing appreciation or gratitude
- dealing with local authorities
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Business Culture –
communication issues, verbal and
non-verbal, meeting protocol,
presentation, meeting, establishing
credibility, building relationship,
entertainment, etc.
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General strategies to
mitigate cultural shocks
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Negotiating with the
Chinese
- negotiating process
- building relationship, research,
informal discussions
- negotiation styles, Chinese
negotiating tactics and how to respond
- post-negotiation, implementation,
settling disputes
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Many examples and
case studies will be used to illustrate
the issues.
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Substantial part of
the program will be devoted to
discussion on client’s specific needs
and issues.
Who Should
Attend? All Businessmen
and Executives doing business & working in
China!
Duration One
Day
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amin@aiminlines.co.th
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